trying to delete account, quicken bombs

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s35flyer1
s35flyer1 Member ✭✭
edited October 2022 in Errors and Troubleshooting (Windows)
I have an account that is messed up somehow. I am trying to delete it to re-add and when ever i right click it to get the edit box where the delete button is quicken bombs. Windows 10 64bit. Quicken also bombs when I try to display the holdings in the account (brokerage). I looked for some other way to delete it and cant find one. If I could get it deleted it would be a snap to re add. I tried restoring from a backup but that must just be the data, there is something in the account that quicken is hitting and simply bombs. Used to work for a software company and we called these forced abends, where it was an unknown error.

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  • UKR
    UKR SuperUser ✭✭✭✭✭
    Options

    If you haven't done so already, please try the following actions:

     

    Validate and Supervalidate instructions

    First save a backup file prior to performing these steps

    Validate: 

    1. File
    2. Validate and Repair File...
    3. Validate File
    4. If the data file contains investment accounts also select "Rebuild investing lots". If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
    5. Click OK
    6. Close the Data Log
    7. Close Quicken (leave it closed for about 30 secs)
    8. Reopen Quicken and see if the issue persists.

    Super Validate:

    1. File
    2. Press and hold CTRL + Shift while you click Validate and Repair File...
    3. Supervalidate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for about 30 secs)
    7. Reopen Quicken and see if the issue persists.
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