Issues with downloading from US Bank

System Member admin
This discussion was created from comments split from: Why don't all transactions download from bank/upload to Quicken (CIBC).


  • TThomas19
    TThomas19 Member
    Hi Jasmine. I too have the same problem with transactions from US Bank. I followed your instructions above and created a test file and same thing. It has only partially downloaded transactions from Sept 9th and nothing else. These are cleared transactions at the bank, not in "pending".

    Please advise...
  • Hello @TThomas19,

    Thank you for contacting the Quicken Community, though I apologize that you are experiencing this issue with your US Bank downloads. 

    From what I understand, your transactions are not downloading in the main file nor in the test file that you created?

    Due to this, I suggest reaching out to US Bank for further support. It is recommended to request to speak to a tier 2 representative or a supervisor as they are generally more familiar with third-party applications such as Quicken. 

    I apologize that I could not be of more assistance. 
    -Quicken Jasmine
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