The create wizard will not move past Your Loan Reminder. I click Next, configure setup reminder, click Done and now back at Your Loan Reminder. The only option forward is Next which pops the setup reminder dialog again.
If you are still noticing difficulties after you have attempted those recommendations, you may try the following:
thank you for your suggestions. I tried both types of file validation but the result is the same. I had previously tried normal "validate file". And now have performed "super validate file". The loan setup continues to get caught in a loop. When one closes the reminder setup wizard - the main wizard is not able to go further there is no Enter - the Next button pops the reminder wizard again.
To begin with: where is your current active data file located? You can check this anytime by navigating to File > Show this file on my computer... in the upper menu at the top of the screen. Make sure that the data file is located on your computer and not on an external drive or cloud-based storage service, as these locations can cause erratic program behavior and even data damage.
Also, if you have the chance, you could save a backup by going to File > Copy or Backup File... in the same upper menu at the top of the screen and then create a 'test' data file by going to the same menu and selecting New Quicken File... Next, choose New Quicken File in the screen that follows, and then click OK. After this, choose a file location on your computer and then click Save. Choose Don't use mobile and web when prompted.
Try adding the account by going to the Add Account button denoted by the '+' symbol in the upper menu at the top of the screen, mentioned previously, and then let us know if the problem is repeating.
I look forward to hearing about your results.