Can’t access linked thread

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Jfrim
Jfrim Member ✭
edited October 2022 in Errors and Troubleshooting (Windows)
Hello - I am getting a permission denied message when trying to access the link identified in the thread. Why is that?

Thank you,

Jfrim


I am sorry to hear about this online banking services issue. Thank you for reaching out about this here on the Quicken Community.

Currently, there is an Open Alert regarding Fifth Third Bank and connectivity issues. You can follow the thread linked here for any additional information and any available updates regarding this matter.

I hope that is helpful, and feel free to reach out again anytime with any additional questions or concerns.

Thank you,

Quicken Jared

Answers

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
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    Jfrim said:
    Hello - I am getting a permission denied message when trying to access the link identified in the thread. Why is that?

    Thank you,

    Jfrim
    The moderators archive posts after certain timeframe, and so if you click on the URL that points to that archived post, that is the error message you get.

    You can ask for the moderators to unarchive the post or maybe just ask for them to repost the information in the thread you are in.
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  • jgweigand
    jgweigand Member ✭✭
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    What is the open alert mentioned in this post as I have been having the same problem
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
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    jgweigand said:
    What is the open alert mentioned in this post as I have been having the same problem
    Here is one thread referencing the "open alert" that has been archived.
    Given the date on this thread, I would suspect that in fact it isn't "open" and was closed long ago, and that is why it is archived.

    https://community.quicken.com/discussion/comment/20281272#Comment_20281272

    It isn't that uncommon that financial institutions that have problems have them "fixed" and then later have the same kinds of problems.

    I suggest that you start select New Post from above to post your problem with as much details as possible.
    Also since these kinds of problems are almost always in the "communication flow" that you can't fix it is usually a good idea to contact Quicken Support about them and also submit your problem/logs using Help -> Report a Problem

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