Lost the Last Download Date/Time Function in Account Registers

This happened to me last summer. I was advised by one of the superusers to rename and/or toss the runtime.dat file, which I did, and that fixed the problem. It cropped up again right around New Years. Since then, I've been trying everything I can think of to fix it, but can't get it done.

I think I've got the symptoms down to an almost repeatable sequence:

Starting with a new runtime.dat, if I download to Direct Connect accounts (I have 3 logins with 11 accounts), it will display the last dowload info until I download to an EWC login (1 login, 3 accounts). That causes the function to stop working for both EWC and DC logins. If I want to get it working, I need to toss the runtime.dat and start again. The reverse is also true (EWC works until downloading from a DC login). EWC+ accounts (2 logins, 2 accounts) SEEM to play nice with both of the others, as does quote downloads. So, I can download to logins using any 2 of the three download methods and retain the last download date/time function, but not to all three.

These are the things I've tried:

• Renaming runtime.dat (I had a library of them)
• Tossing runtime.dat
• Logging out/logging back in
• Resetting accounts (although not all at the same time)
• Running Validate/Super Validate
• Going to backup
• Copying the file
• Installing a mondo patch of the current release
• Installing a mondo that updated the release
• Reinstalling Quicken
• Various combinations of the above listed items

I'm fairly convinced the problem is not just in the runtime.dat and there is some kind of problem in datafile, or maybe a setting that needs to be reset. The file is 16 yrs old, so I won't just toss it. To make matters worse, recently, it stopped displaying the download status window (which accounts downloaded how many transactions) as well. A new runtime.dat used to fix that too, but no longer does.

At this point, I'm reduced to manually entering my checking/savings (EWC) transactions, downloading them on the weekend, reconciling (when I can), tossing the runtime.dat and starting again. Lather, rinse, repeat. Ugh!

I'm out of ideas, other than to contact support, from which I don't expect much help. Any thoughts on how to fix this will be greatly appreciated.

Thanks