Anyone else have their Budget Disappear today?

Rick8
Rick8 Member ✭✭✭✭

When Quicken decided to re-sync my account in the cloud today, BUDGET DISAPPEARED AGAIN! Win 10 all patches, QW all patches.

Answers

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @Rick8,

    Thank you for reaching out to the Community to report this issue, though I apologize that you are experiencing this.

    This is a known issue that has been escalated internally, though we do not have an ETA at this time. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

    Thank you!

    -Quicken Anja
  • Rick8
    Rick8 Member ✭✭✭✭

    Thank you Anja, Thought this was fixed as not experiencing this issue in over 1 month. Aah to dream!

  • Tmansim
    Tmansim Member

    I entered a budget last night. Today I added the income categories but then everything went blank. I can do a budget report which shows the categories that I had and the budget amount but the main window is empty. I don't see anyway to “load” a given budget. I don't want to start over if I don't have to.

  • Rick8
    Rick8 Member ✭✭✭✭

    Just restore your last backup. Keep going back with backups until you find one with your budget. Only way.

  • Quicken Anja
    Quicken Anja Moderator mod

    In addition to the above, aside from restoring a backup to restore the missing budget, I would also like to add that once your backup has been restored, we also advise turning off cloud sync as doing so can also help prevent the issue from reoccurring.

    1. Navigate to Edit 
    2. Preferences
    3. Mobile & Web
    4. Turn Sync OFF. 


    I hope this helps!

    -Quicken Anja
  • Governor
    Governor Member

    Hello Anja.

    You reported on April 7th that budget disappearing issues have been resolved.

    When will this fix be available to the Canadian version of Quicken Home & Business?

    Thanks.

This discussion has been closed.