One Step Update not functioning

JGardner
JGardner Member ✭✭

Quicken lock up when I press the One Step update function. It just freezes.

Comments

  • UKR
    UKR SuperUser ✭✭✭✭✭

    What version, edition level (Starter, Deluxe, etc.) and release (R xx.xx) of Quicken are you using?
    US, Canadian or other country version?
    Is your subscription expired or still active?
    Click Help / About Quicken to get this information.
    Have you let it run for at least 30 minutes? If OSU is hung up waiting for an unresponsive server, it should time out after 30 minutes and continue with an error message. 

  • JGardner
    JGardner Member ✭✭

    What version, edition level (Starter, Deluxe, etc.) and release (R xx.xx) of Quicken are you using? Deluxe R47.15 Build 27.1.47.15
    US, Canadian or other country version? US version
    Is your subscription expired or still active? Active expires in 264 days

  • JGardner
    JGardner Member ✭✭

    Correction: Premier edition

  • UKR
    UKR SuperUser ✭✭✭✭✭

    Have you let it run for at least 30 minutes?
    If OSU is hung up waiting for an unresponsive server, it should time out after 30 minutes and continue with an error message. 

  • JGardner
    JGardner Member ✭✭

    It's working now. Thanks

This discussion has been closed.