USAA Reauthorization not letting me add all my accounts

dowd79
dowd79 Member

Since the reauthorization for USAA was completed, my children's savings accounts are no longer downloading. I can add all my other USAA accounts (my checking, my wife's checking, joint savings, credit cards, etc.), but for some reason, it will not even show my children's accounts. This just started with the reauthorization.

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @dowd79,

    Thank you for reaching out to the Quicken Community.

    We do currently have an active alert regarding savings accounts being undetected or unable to download transactions after completing the migration with USAA. You may follow this link to access that alert where you may bookmark it in order to remain up to date on any new information, ETAs, or resolutions that may occur.

    I apologize for any inconvenience caused in the meantime.

    -Quicken Jasmine

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  • dowd79
    dowd79 Member

    Okay - the two accounts in question have been dormant (though they do earn interest). Maybe that's why… but that needs to be addressed. I'm not always moving money in and out of my kids' accounts.

This discussion has been closed.