Automatic Update No Longer Works

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CharlieW49
CharlieW49 Member ✭✭
edited May 2023 in Download, Add/Update Accounts (Windows)
My PC is on all the time.

Until the past week, I had downloaded transactions at 1:00 am daily. It no longer works.

Quicken Support checked my settings and had me validate the file and download and run MondoPatch. That did not fix the problem.

Has anyone else had the same experience? If so, were you able to resolve?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @CharlieW49,

    Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend that you first save a backup file prior to performing these steps.

    1. Navigate to Edit
    2. Preferences...
    3. Quicken ID & Cloud accounts
    4. Click Sign in as a different user (or it might say Sign in using a different Quicken ID)
    5. Follow the prompts to Sign Out
    6. Sign back in using your Quicken ID (email) and password

    Once that is done, see if the issue still continues to persist.

    I hope this helps!

    -Quicken Anja
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  • CharlieW49
    CharlieW49 Member ✭✭
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    That worked. Thank you.
This discussion has been closed.

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