Add new account

Add new account screen will not open. It appears that this has been an ongoing problem for quite some time, and Quicken doesn't seem to be very concerned about fixing it. Can anyone recommend a comparable program other than Quicken?

Comments

  • UKR
    UKR SuperUser ✭✭✭✭✭

    If you haven't done so already, please do the following actions:
    • Even if you are on the latest software level already, download and install the latest Mondo Patch file from https://www.quicken.com/support/update-and-mondo-patch-20182019-release-quicken-windows-subscription-product to ensure your Quicken software is up to date and correctly installed.
    • Reboot Windows.
    • Validate and Supervalidate your Quicken data file.
    • If nothing helps, try to restore your Quicken data file from an Automatic or Manual backup taken just prior to the problems first occurring. https://www.quicken.com/support/how-backup-or-restore-your-quicken-data
     
    Validate and Supervalidate instructions
    First save a backup file prior to performing these steps
    Validate: 
    • Click File
    • Select Validate and Repair File...
    • Select Validate File
    • If the data file contains investment accounts also select "Rebuild investing lots". If you suspect that a damaged Quotes Price History causes your problems, also select "Correct investing price history" functions "Delete" or "Repair and Rebuild".
    • Click OK
    • Close the Data Log
    • Close Quicken (leave it closed for about 30 secs)
    • Reopen Quicken and see if the issue persists.

    Super Validate:
    • Click File
    • Press and hold both CTRL and Shift keys while you click Validate and Repair File...
    • Select Supervalidate File
    • Click OK
    • Close the Data Log
    • Close Quicken (leave it closed for about 30 secs)
    • Reopen Quicken and see if the issue persists.

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭

    @bhouseweart What Q product are you running? What BUILD of Q are you running? Do HELP, About Quicken for this info.

    What type of acct are you trying to add?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

This discussion has been closed.