Just started getting error CC-501 while downloading transactions for Unitus Community Credit Union

Error - Unable to update these accounts because of an error on the Quicken server…

Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓

    Hello @KennethVZW,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please review this support article regarding error CC-501.

    As stated in the article, you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely be required to file an escalation in order to have it successfully resolved.

    Please, click here to review Quicken Support's hours of operation.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

Answers

  • KennethVZW
    KennethVZW Member

    Is anyone else getting this particular message during a download from this bank?

  • Quicken Anja
    Quicken Anja Moderator mod
    Answer ✓

    Hello @KennethVZW,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    If you haven't already, please review this support article regarding error CC-501.

    As stated in the article, you will need to contact Quicken Support directly for further assistance. Our support agents will need to collect and review your log files, and will likely be required to file an escalation in order to have it successfully resolved.

    Please, click here to review Quicken Support's hours of operation.

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

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