Problem importing 2022 Turbo Tax file

pse9502646
pse9502646 Member ✭✭

I have tried to import my 2022 Tax file into Quicken, so that the numbers would show in the Tax Planner, but continue to get an error message. Any thoughts on why this is happening?

Answers

  • Rocket J Squirrel
    Rocket J Squirrel SuperUser ✭✭✭✭✭

    No one knows why, but we're all getting that error; it's not just you. We just have to hope that whoever is responsible (Quicken or Intuit?) will eventually fix it.

    Quicken user since version 2 for DOS, now using QWin Biz & Personal Subscription (US) on Win10 Pro.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @pse9502646,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    I look forward to your response.

    -Quicken Jasmine

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  • pse9502646
    pse9502646 Member ✭✭

    Here is the error message. Nothing much revealed with this one.

  • jl747
    jl747 SuperUser ✭✭✭✭✭

    @Quicken Jasmine

    There have been a couple of posts within the community about this problem.

    There is also the Error 5 that also shows up.

    Here are 2 Chat tickets that have been open with no further action to fix the problem.

    Ticket (Case) # 10089287 and 10140418

    There should be something int the Report a Problem logs about this too.

    Quicken Premier 27.1.49.29

    Quicken Windows Business & Personal (Subscription) - Using the latest version -Windows 10 Pro

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello All,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

    We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached in order to contribute to the investigation.

    While you will not receive a response through this submission, these reports will help our teams further investigate the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience! Thank you.

    (CTP-6819)

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello All,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

    We have forwarded this issue to the proper channels to have this further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached in order to contribute to the investigation.

    While you will not receive a response through this submission, these reports will help our teams further investigate the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience! Thank you.

    (CTP-6819)

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

This discussion has been closed.