Moorhatch ✭✭

Thank you for taking the time to respond. Your suggestion worked like a charm. I know there was a way but couldn't remember what it was. Thanks again Pat

It turns out that Quicken failed to mention that one needs to deactivate the online services for each account before doing the update. I did so and was able to successfully update both of my chase ac…

Please disregard. With the help of quicken tech support, I see that the screen shot is already included when "include screenshot" box is checked. I just wish there were some way to edit the…