Bills & Income Quicken for Mac 2018/ New bills doesn't work anymore after upgrade to 5.8.0 Mac OS 10

Gilles Pétrin
Gilles Pétrin Member ✭✭
edited November 2018 in Budgeting and Planning Tools (Mac)
Cannot add a new bill after new version upgrade to 5.8.0 (build 58.24400.100).  You click New bills/Manual bills/Next/ and nothing shows up...

Comments

  • Quicken Harold
    Quicken Harold Quicken Windows Subscription Alumni ✭✭✭✭
    edited October 2018
    Hello Gilles, appreciate your question.

    I was able to add a manual bill with the 5.8.0 version of Quicken.

    Can you please provide some screen shots of the issue in which you are experiencing?

    Please let us know so that we can best help you.

    Respectfully,
    ~ Quicken Harold.
    Quicken Harold
    Community Moderator
  • Gilles Pétrin
    Gilles Pétrin Member ✭✭
    edited October 2018
  • Unknown
    Unknown Member
    edited September 2018
  • Gilles Pétrin
    Gilles Pétrin Member ✭✭
    edited September 2018
  • Unknown
    Unknown Member
    edited October 2018
  • Quicken Harold
    Quicken Harold Quicken Windows Subscription Alumni ✭✭✭✭
    edited October 2018
    Hello Gilles and Patrice,

    Apologize for the delay in getting back to you. Was trying to figure this out.

    According to Gilles' screen shot, it showed that there were 7 payees and could not add anymore.

    However, I was able an additional bill with the ability to add more:

    image

    And so, I was unable to replicate your current issue with it not allowing additional manual entries.

    For this instance,  I would reach out to Quicken Support so that we can look into this issue further.

    Please request a screen share from the agent when you contact us.

    Apologies for the inconvenience.

    Respectfully,
    ~ Quicken Harold.
    Quicken Harold
    Community Moderator
  • Gilles Pétrin
    Gilles Pétrin Member ✭✭
    edited October 2018
  • Quicken Harold
    Quicken Harold Quicken Windows Subscription Alumni ✭✭✭✭
    edited October 2018
    Quicken Harold
    Community Moderator
  • Gilles Pétrin
    Gilles Pétrin Member ✭✭
    edited October 2018
  • Unknown
    Unknown Member
    edited October 2018
  • Gilles Pétrin
    Gilles Pétrin Member ✭✭
    edited October 2018
    Quicken Harold said:

    Hello Gilles and Patrice,

    Apologize for the delay in getting back to you. Was trying to figure this out.

    According to Gilles' screen shot, it showed that there were 7 payees and could not add anymore.

    However, I was able an additional bill with the ability to add more:

    image

    And so, I was unable to replicate your current issue with it not allowing additional manual entries.

    For this instance,  I would reach out to Quicken Support so that we can look into this issue further.

    Please request a screen share from the agent when you contact us.

    Apologies for the inconvenience.

    Respectfully,
    ~ Quicken Harold.

    Called Support Team who fixed my problem!  Go to PREFERENCE- SHOW FEATURES FOR: CANADA OR United States AND CLICK ON BOTH!
    Should fix the problem, at least it did for me.
    The guy said he will report the problem to Quicken.
    Thanks
  • Gilles Pétrin
    Gilles Pétrin Member ✭✭
    edited October 2018
  • Unknown
    Unknown Member
    edited October 2018
This discussion has been closed.

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