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RESOLVED 8/5/26 American Express - CP_ACCOUNT_NOT_FOUND, and CC-800
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The Community monthly newsletter where we discuss all the happenings of the month.
Does anyone feel like Quicken has changed over the years? I have been using Quicken for decades, back when they were initially Intuit, and I had to buy discs. I've recommended and used Quicken at some jobs as well. Now, long-time users like me are charged an astonishing amount as an annual subscription, which goes up way…
I use Quicken Classic Deluxe for Windows R68.31 latest update. There is no problem aligning or printing voucher checks but the memo line is always too low so I have been relegated to printing the memo line by hand. One person said that it is a problem with the check template file, but offered no other information so that…
I would like to hear expert comments on the best practices, pros & cons, and challenges of enabling the treatment of Money Market settlement funds as cash in the investment accounts. Currently I am not using this feature, so my Quicken accounts' cash balance is zero and is shown in the funds instead: Vanguard DC (VMFXX)…
The price of this 68389X105 ORACLE COMMON STK FD is being downloaded from my Fidelity 401k every day as 0.62 cents and the actual value is around $1,350. I have to update it every single day manually and it's super bothersome. Can it get fixed please? I called Fidelity and they said they have many tickets open - is anyone…
It looks like the inability of Quicken to resolve the ability to download credit card transactions on Walmart One Pay, and Sam's Club have been going on for years. Walmart being the largest retailer in the US, this needs to get fixed. Has anyone figured out a work around versus manually downloading transactions? Is anyone…
First reported in 2022, my post was closed by Quicken with no comments. Reported again in 2023, there was lots of feedback about my laptop monitor and settings, but no resolution. One user asked me to upvote a posted "Request for fix" about the issue and I did - that request is now gone.…
Hi! Immediately after updating to 9.2.2, I noticed the app taking longer to shut down. I took a look at the file size, and it's 1.39 GB. The backup file prior to the update is 695.7 MB. That could be the reason, or at least contribute to how long it takes to close out the file. Any thoughts on what might be happening?…
This discussion was created from comments split from: Problems with Bank of America HSA.
Using Quicken Classic Premier, Release R69.26, on a Windows PC running Windows 11 Home. I noticed about two weeks ago that Quicken is randomly locking up and the only way I can exit is to Ctrl-Alt-Del and end the (Quicken) task. Sometimes it happens when I go from one of the investment ledgers to the Bills & Income tab, so…
Quicken Mac 9.2.1 causes severe UI freezes (main thread locked for 5-20 minutes) — confirmed gone after reverting to 9.2.0 I want to document a reproducible, version-specific performance regression in Quicken for Mac 9.2.1 (build 902.61841.100), since Quicken support was unable to escalate this without a broader pattern of…
This discussion was created from comments split from: Quicken Mac 9.2.1 causing severe UI freezes (main thread locked for minutes).
I've been using Quicken for decades. All of a sudden, the Category field of my Memorized Payees is not populating when I enter a transaction. I found that the "Recall memorized payees" box in Preferences was unchecked. Now, I didn't do that…. so how did it happen?
Regarding the 9/9/2026 post by "Laura" I believe that this is caused by HSBC's new security protocol. You need to open the HSBC app on you phone, acknowledge that you're trying to login, and then hold your phone camera to the QR code that appears on your screen. Below is the original post to which I am unable to reply.…
I've been a Quicken user for ~25 years now (holy cow), using what's now called "Classic Business & Personal". I've usually been able to find renewal codes for around $70, and it's been worth it. However, with the new higher prices, and renewal discounts hard to find, I've let my subscription lapse. I'm considering…
BACKGROUND (on my transition from QuickBooks to Quicken): I am transitioning from QuickBooks to Quicken Classic Business & Personal, Mac. I have what is currently a very small sole proprietorship, and report on a cash basis. I've decided to keep my business in a file separate from personal. I looked into/tried exporting…
While catching up on my reconciles, my last month was Jan 2026 with an ending balance of 35,669.03. That's what is on my bank statement and what the last grey'ed transaction line. I was going to reconcile my Feb 2026 statement (yes, I'm a few months behind) and see a "prior balance" of 18,469.03. What the heck? I've never…
After a rebalance of securities in my 401(k) account with Empower, my cash balance shows as a negative zero (-$0.00). I have checked and re-checked the transactions and the shares/total dollars/share prices all match the transactions from the institution but it still shows as a negative. How can I fix this? Quicken Classic…
We are investigating an issue affecting Quicken Canada for Windows in which multiple TD Bank BIDs prevent customers from completing the normal Add Account connection flow. When customers select an affected TD Bank instance, they may be forced into the Offline Account flow, preventing them from establishing an online…
We’re receiving reports from customers experiencing connectivity issues with Fidelity Investments, resulting in CC-501/FDP-2505 errors. This issue has been escalated to our internal team for further investigation. We don’t have an ETA for a resolution at this time, but we’ll share updates as soon as more information…
We’re receiving reports from customers experiencing connectivity issues with HSBC Bank USA following recent changes to HSBC’s login process. Reported Errors Quicken for Windows: CC-506 Quicken for Mac: FDP-324, FDP-5005, NO_ACCOUNTS_FOUND Simplifi: INVALID_CREDENTIAL This issue has been escalated to our internal team for…
We are seeing a trend of America First Credit Union connections affecting both Quicken for Windows and Quicken for Mac. Customers may receive: FDP-7500 / CP_SERVER_ERROR Account Error This has been escalated internally, though we do not have an ETA at this time. To be notified of updates as they become available, please…
Sometimes it’s the little things that can completely change the mood of your day. It could be a good cup of coffee, hearing your favorite song, getting a phone call from someone you love, or simply enjoying a beautiful morning. ☀️ For me, it’s when someone smiles at me. It’s such a small gesture, but it always makes my day…
Hi Everyone, Quicken Support will be closed on Monday, 9/7/2026 in observance of the Labor Day holiday. As a reminder, all banking institutions will be closed on Labor Day, which will cause transactions and stock quote updates to be delayed by 24 - 48 hrs. We appreciate your patience and wish you all a safe and Happy…
The latest Quicken for Windows release R69.17 is now being made available in staged release format to a limited number of users. Before you install this update, we recommend performing a One Step Update to ensure your data is up to date. If you use Quicken Mobile or Quicken on the Web, this will also sync your data to the…
We have started rolling out Quicken Classic for Mac 9.2 into a staged release. You can get the latest Quicken build by clicking "Check for Updates" under the Quicken menu. Thank you for your help and support. Best Regards, The Quicken for Mac Team —————————————————————————————————————————————————— Investments…
Some people love getting out of the house, exploring, socializing, trying new places, and staying busy. Others are happiest right where they are. I’ll admit it: I’m definitely a homebody! 🏡 Home is my safe place, and there’s just something comforting about being at home. Going out can be fun, and I enjoy it sometimes, but…
We’re always looking for ways to make budgeting easier and more effective for you! We're conducting a quick survey to learn more about how our users approach budgeting and how you feel about using Quicken's budgeting features. Your insights will help us continue improving Quicken to better meet your needs. In addition to…
Great job to our most active members for this month!
