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RESOLVED 8/5/26 American Express - CP_ACCOUNT_NOT_FOUND, and CC-800
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The Community monthly newsletter where we discuss all the happenings of the month.
Quicken has become slower and slower and now has gotten to a point it does not finish the initiation for hours. I've been using Quicken for many years. I've done annual purges, but Quicken is not good at doing the purge. I've moved Quicken to a local drive, but that has not helped. I need reports to be run for tax filing…
Is there a problem with Direct Connect and Stifel?
BACKGROUND (on my transition from QuickBooks to Quicken): I am transitioning from QuickBooks to Quicken Classic Business & Personal, Mac. I have what is currently a very small sole proprietorship, and report on a cash basis. I've decided to keep my business in a file separate from personal. I looked into/tried exporting…
The price of this 68389X105 ORACLE COMMON STK FD is being downloaded from my Fidelity 401k every day as 0.62 cents and the actual value is around $1,350. I have to update it every single day manually and it's super bothersome. Can it get fixed please? I called Fidelity and they said they have many tickets open - is anyone…
I use Quicken Delux. Recently Vanguard moved my Traditional IRA account from the website investor.vanguard.com to mutualfunddirect.vanguard.com, which has broken the Quicken online services downloads. Mutualfunddirect.vanguard.com redirects to my.accessportals.com which is a domain name owned by Bank of New York, so it…
I am running Windows Classic Deluxe R69.26. I would like to generate a report of average monthly spending per credit card account. I envision something like a spreadsheet that would look like months across the top and credit card accounts down the side with monthly averages
I am a long time Quicken Deluxe user, current ver R69.21 with Widows 11 Home ver 25H2. May existing Chase Visa card was hacked and new card provided. I have successfully add new card to Q account list but have failed multiple times to establish web connect with Chase for transaction download. Hacked card worked fine. Use…
The dropdown list for entering payees into the register is very different from the dropdown payee list that shows up when choosing payees for reports. When I am choosing individual payees for a report, I see payees that haven't been used for years and will probably never be used again. I would like to see a way to delete…
I have several accounts with PFFCU where 2 are not downloading. It does the authentication and gets code then goes back to log in and password saying they are incorrect. Also states it can not connect to the website although it has asked for the authentication codes so I would say it is connecting to the website. Totally…
Version 9.2.2 (Build 902.61860.100) Does anyone know ow how to overcome endless spinning on QMAC 9.2.2 as I try to attach a receipt. The hyperlink opens a window of files from directory—opens but cannot use as there is an endless spinner This problem started with 9.2.1 on Aug 31 2026.
It's been almost a year now since a quicken update inadvertently removed the graphic budget bar from the homepage budget widget. Ticket CTP-15435 was opened and we were promised the issue had been identified and the team was working on a solution. No updates since January…and the problem has not been resolved.
I can see the main discussion list in Safari but when I click on a discussion I get a blank page. Firefox works fine (I'm making this post using that). I'm still on OS 26.6.1 until I get home, will probably upgrade to 27 then. I just started having this problem today.
I am on Windows W11, QUICKEN R69.26. Whenever I upload through One Step Update, the issue does not go away, Quicken does not appear to recognize matching transactions. Not all, only from September.
I have a property booked in Quicken Classic (Home and Business built 27.1.69.26) which I am donating to a local school district. The value of the property is less than the historical cost as booked in Quicken so I know I need to enter some soret of write down followed by a chaiitable donation at market value but am at a…
Quicken - For the life of me, why would you change a workflow you have had for 20+ years that millions and millions of users have in their muscle memory. I keep getting rounding changes to the amounts I enter when I am entering transactions into the split window. WHAT WERE YOU THINKING? Please either fix this, or give us a…
I just learned from Fidelity Customer Support that they no longer support downloading transactions to a Quicken compatible file format. Downloads to csv files is ones only option.
I having been using Quicken 15 since — you guessed it — 2015. All that I need it for is to track my checkbook, reconcile it on a monthly basis and print a year-end report of payments for tax purposes. It appears, however, that Quicken 15 may not be compatible with the next MacOS system — at least that is what the pop-ups…
We’re receiving reports from customers experiencing connectivity issues with Fidelity Investments, resulting in CC-501/FDP-2505 errors. This issue has been escalated to our internal team for further investigation. We don’t have an ETA for a resolution at this time, but we’ll share updates as soon as more information…
We are investigating an issue affecting Quicken Canada for Windows in which multiple TD Bank BIDs prevent customers from completing the normal Add Account connection flow. When customers select an affected TD Bank instance, they may be forced into the Offline Account flow, preventing them from establishing an online…
We’re receiving reports from customers experiencing connectivity issues with HSBC Bank USA following recent changes to HSBC’s login process. Reported Errors Quicken for Windows: CC-506 Quicken for Mac: FDP-324, FDP-5005, NO_ACCOUNTS_FOUND Simplifi: INVALID_CREDENTIAL This issue has been escalated to our internal team for…
Sometimes it’s the little things that can completely change the mood of your day. It could be a good cup of coffee, hearing your favorite song, getting a phone call from someone you love, or simply enjoying a beautiful morning. ☀️ For me, it’s when someone smiles at me. It’s such a small gesture, but it always makes my day…
Hi Everyone, Quicken Support will be closed on Monday, 9/7/2026 in observance of the Labor Day holiday. As a reminder, all banking institutions will be closed on Labor Day, which will cause transactions and stock quote updates to be delayed by 24 - 48 hrs. We appreciate your patience and wish you all a safe and Happy…
The latest Quicken for Windows release R69.17 is now being made available in staged release format to a limited number of users. Before you install this update, we recommend performing a One Step Update to ensure your data is up to date. If you use Quicken Mobile or Quicken on the Web, this will also sync your data to the…
We have started rolling out Quicken Classic for Mac 9.2 into a staged release. You can get the latest Quicken build by clicking "Check for Updates" under the Quicken menu. Thank you for your help and support. Best Regards, The Quicken for Mac Team —————————————————————————————————————————————————— Investments…
PNC will be migrating users who are currently using PNC Private Banking Trust (BID 16777) from Direct Connect (DC) to Express Web Connect (EWC). The optional cutover is expected to begin on August 20, 2026, with the final forced cutover scheduled for August 27, 2026. Important: This migration only impacts PNC Private…
Some people love getting out of the house, exploring, socializing, trying new places, and staying busy. Others are happiest right where they are. I’ll admit it: I’m definitely a homebody! 🏡 Home is my safe place, and there’s just something comforting about being at home. Going out can be fun, and I enjoy it sometimes, but…
We’re always looking for ways to make budgeting easier and more effective for you! We're conducting a quick survey to learn more about how our users approach budgeting and how you feel about using Quicken's budgeting features. Your insights will help us continue improving Quicken to better meet your needs. In addition to…
Great job to our most active members for this month!
