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RESOLVED 8/5/26 American Express - CP_ACCOUNT_NOT_FOUND, and CC-800
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This has been broken for 3+ years along with HDFC bank integration which has been broken for 6-10 months now. What are my options? Should I go ahead with cancelling the subscription if you can't even make something simple work.
When a credit card transaction is tagged as fraud, a new credit card NUMBER is issued, but the ACCOUNT doesn't change: one should be able to change that number when editing the account!!
I get the error in Quicken Connect. This works fine on the browser website 1stnorcalcu.org. I am on quicken for mac. This error has been happening for months. I thought it would resolve. I believe I have never been able to connect, but I am not sure. [Edited-Reliability]
For several days, connection to my fidelity accounts fails. I get the message: Due to technical difficulties, we are unable to retrieve your information at the moment. We apologize for the inconvenience. Please try again later.. This has been going on for several days. I have many accounts in Fidelity, and manual download…
A similar issue was described in this post This was tracked as CTP-11835. It was resolved in R68.25, but I encountered it again today while running R69.29. The amount that was not updated in the Tax Planner was in a Reminder with split Categories. It appears to work OK if the Reminder only has a single Category. If you…
I am using Quicken Classic Deluxe. For context, I lost Quicken in March when an older laptop failed to start, so I downloaded and set it up again from scratch on a new laptop. Am getting an Update Error when attempting to update from 9.0.3 to 9.2.2. The install appears to download (I see a progress bar), but then the error…
Throughout the year all dividend distributions are categorized as dividends. It is not until you receive your 1099-DIV you get an accurate breakout of how much of the distribution was regular dividends vs. return of capital. This requires a long, tedious, error-prone process of going back to all the distribution…
Why was this post closed when it is an acknowledged issue without providing a resolution?
[Edited - Enabled Link]
Is there a problem with Direct Connect and Stifel?
Have been using Quicken for over 30 years. Accounts I have previously connected, worked until several months ago when quicken had an update and accounts needed to be reconnected (had red circle next to account) Attempting to reconnect causes a cc-503 error Even new accounts I try to add and connect, result in cc-503 error.…
I started getting error messages in the last week. When I try to reset the account, I am able to get through the 3rd party access approval, but get this message when returning to Quicken.
Nothing else on this system fails to run, just Quicken. Old issue that has NEVER been addressed by Quicken. https://community.quicken.com/discussion/comment/20574735?utm_source=community-share#Comment_20574735
Prior to one of the updates this year, if I manually entered a payee, the category and memo sections would auto-fill. The memo section would be the same memo entry from my most previous entry for that payee. Now the memo section appears to be auto-filling with a "memorized" info prior to the Quicken update. I know I can…
We are unable to update this account due to unknow error. For more information see this FAQ and check quicken.com/support Login using the bank web interface work properly. This has been an intermittent problem over the years, it's about time for a reliable fix and not having to play will it work today?
Hello, I just purchased a laptop computer with Windows, and I have a few questions about the installation process of Quicken. Since I pay annually for Quicken, can I add the application to my laptop? If so, how is that process done? After the installation is complete, how do I get my data from my desktop PC version of…
Hello ! Using Quicken Classic Deluxe to connect to CIBC. Until recently, Express Web Update requested a new Verification code (for each account) on a monthly basis (approximately). Starting about 1 week ago, this is now a daily requirement. I want to confirm if the change in the time-to-live of an authentication comes from…
Receiving OL-393-A on Wells Fargo Direct Connect account. Apparently temporary, resolved…
I've got Quicken, been using it for years, but I'm starting to get fed up with the autocomplete not working well. I must be doing something wrong here. When I import my bank data, it fills in the register with the transactions. And, it seems to guess (poorly) at many of the transactions. That's fine, it doesn't always have…
We are receiving reports from users who are encountering OL-301-A and 2000 errors when attempting to connect their Morgan Stanley Wealth Management accounts in Quicken. Our team is aware of this issue and is actively working to identify the cause and restore connectivity as quickly as possible. At this time, we do not have…
We’re aware of an outage affecting Stifel Bank’s OFX connection, which may cause Quicken Classic for Mac and Windows users to receive error 15500 or OL-332. This is a known issue, and our team is actively working to resolve it as quickly as possible. We don’t have an estimated timeframe for a resolution at this time, but…
We’re aware of an issue preventing customers from removing the LifeHub tab from the Home menu in Quicken for Windows. Our team is actively working on a fix, which is planned for the next R69 release. We don’t have a release date available at this time, but we’ll provide updates as more information becomes available. If you…
We’re aware of an issue preventing customers from setting up the Amazon Retail Purchase Categorization feature in Quicken for Windows. Our team is actively working on a fix, which is planned for release in R69.SR. We don’t have a release date available at this time, but we’ll provide updates as more information becomes…
We’re receiving reports from customers experiencing connectivity issues with Fidelity Investments, resulting in CC-501/FDP-2505 errors. This issue has been escalated to our internal team for further investigation. We don’t have an ETA for a resolution at this time, but we’ll share updates as soon as more information…
We’re receiving reports from customers experiencing connectivity issues with HSBC Bank USA following recent changes to HSBC’s login process. Reported Errors Quicken for Windows: CC-506 Quicken for Mac: FDP-324, FDP-5005, NO_ACCOUNTS_FOUND Simplifi: INVALID_CREDENTIAL This issue has been escalated to our internal team for…
Description: We are currently aware of an issue where customers who have grandfathered access to Portfolio X-Ray, previously accessed through investing.quicken.com, are unable to access the website. Portfolio X-Ray is still available to customers who were grandfathered into the feature before it was discontinued for new…
We are currently investigating an issue affecting split transactions in Quicken for Windows following recent releases beginning around R68.31. Customers may experience unexpected behavior when creating or editing split transactions, particularly when using the newer % Split functionality. Reported behaviors include:…
This issue is impacting Quicken Windows users in R68.25 and newer, who also have the setting "Automatically add to banking registers" turned off (unchecked) from the Preferences>Downloaded transactions menu. This is also referred to as the "Downloaded Transactions section", "Unaccepted Transactions", or C2R…
We are getting reports that customers who are trying to connect accounts from LPL Financial in Quicken for Windows or Quicken for Mac are getting a CC-502/FDP-102 error. This issue has been escalated to our internal team for further investigation. We don’t have an ETA for a resolution yet, but we’ll share updates as soon…
Great job to our most active members for this month!
