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RESOLVED 8/5/26 American Express - CP_ACCOUNT_NOT_FOUND, and CC-800
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The Community monthly newsletter where we discuss all the happenings of the month.
After running One Step Update, I'm prompted to add a new security "contribution" to Quicken. When I Cancel, the Matching Security screen reappears several times before closing. This is happening with my Fidelity 401(k) and my Fidelity 457(b) accounts. I can't update my accounts since early August. Windows, R69.53. Thank…
The balances match. The payments and charges match the statement. All totals match. There are no discrepancies or balance adjustments in reconciliation history. I have no idea where quicken is calculating this difference from. I just completed months of reconciliations before this with no errors. Now I'm stuck and can't…
Every time I import a file from my Credit Union, the scroll function on Quicken goes wonky, as soon as I use the scroll button on the mouse, it moves to the top and show earliest transactions.
I have a Fidelity Cash Management account that holds CDs and money market funds. It is, for all intents and purposes, a "high interest savings account"; however, Quicken only offers "Investment" and "Retirement" as Account Intent. Would you please consider adding "Banking" as a choice for Account Intent for this type of…
This discussion was created from comments split from: I am getting duplicated pending transactions.
Right after a successful One Step Update I attempted to add a new BoA Credit card only to get the above title error. I deactivated ALL BoA accounts, erased financial info/account Numbers, removed the 3rd party link on BoA website, cleared cache, disabled all extensions in Chrome (Win11), used Tools - Add Account - Typed…
Problems continue with NCSECU updates in Quicken Deluxe, text code not sent when 2 factor verification request sent from Quicken, update then freezes. When will these problems be fixed? These update problems have been going on since June and it is not mid September!
I have Quicken Classic Business & Personal. I am on Windows 11. I have 3 separate rental income properties. There is one income account on rental property A that also appears on rental property B & C reports. This income account is only for rental property A. I can't seem to get the one income account to appear in the…
My list of bill reminders closes when I enter the first reminder. In the past, the list stayed open until I had entered all.
Has there been any resolution to the problem with identity verification using Quick Pay? I received the same error whether using Billpay or Billpay Plus. No point in paying for a service that does not work!
Hi everyone! I have a payee, AT&T or even Verizon. in my register, I have various accounts, one for each house. I use AT&T or Verizon in various of these accounts, and the bills are obviously different (address, account number, etc..). How can I save a payee like AT&T, but with different addresses/account numbers? that…
With a recent update and after entering a new credit card, Memo and Category have switched places in some accounts. Most are in the regular places, but several have moved. I don't see a way to move them back. I'm using version 27.1.69.53
It is already possible to create a group in the sidebar other than the default groups. It would be very helpful if you could reorder those groups. I don't see any way to do that
I see hordes of users complaining about the downloaded trans matching bug (Quicken creates a new trans rather than using the existing trans with which it matches), but we continue to see bug fixes for issues about which I see minimal complaints. Am I just missing the feedback about the issues that are being fixed or does…
Win 10. My update stopped connecting to my checking account after 20 years or so. I ran the reconnect drill ok on 2 different days, but still no for checking and ok for credit cards. The Quicken help site was zero help. [Edited – Removed Sensitive Information]
I reauthorized my Bank of America connection for downloading mortgage information, as required, and the result is that I now have two mortgages, one with the balance from before I updated and one with the current balance. How do I tell Quicken this is the same account? Why would reauthorizing access change the details of…
My Robinhood account has started downloading "Cash", but it is not downloading the correct amount. It is showing a balance different from what is shown online. In my case. It is off by over $10k.
We are getting reports that customers who are trying to connect accounts from LPL Financial in Quicken for Windows or Quicken for Mac are getting a CC-502/FDP-102 error. This issue has been escalated to our internal team for further investigation. We don’t have an ETA for a resolution yet, but we’ll share updates as soon…
This issue is impacting Quicken Windows users in R68.25 and newer, who also have the setting "Automatically add to banking registers" turned off (unchecked) from the Preferences>Downloaded transactions menu. This is also referred to as the "Downloaded Transactions section", "Unaccepted Transactions", or C2R…
We are currently investigating an issue affecting split transactions in Quicken for Windows following recent releases beginning around R68.31. Customers may experience unexpected behavior when creating or editing split transactions, particularly when using the newer % Split functionality. Reported behaviors include:…
We are receiving reports that customers trying to connect their Voya accounts to Quicken for Mac or Quicken for Windows are getting an FDP-105/CC-505 error. This issue has been escalated to our internal team for further investigation. We don’t have an ETA for a resolution yet, but we’ll share updates as soon as we have…
We are seeing an issue in Quicken for Windows: it's slow during a one-step update. This issue has been escalated to our internal team for further investigation. We don’t have an ETA for a resolution yet, but we’ll share updates as soon as we have more information. To receive notifications when updates are posted, please…
We are receiving reports from users who are encountering OL-301-A and 2000 errors when attempting to connect their Morgan Stanley Wealth Management accounts in Quicken. Our team is aware of this issue and is actively working to identify the cause and restore connectivity as quickly as possible. At this time, we do not have…
We’re aware of an outage affecting Stifel Bank’s OFX connection, which may cause Quicken Classic for Mac and Windows users to receive error 15500 or OL-332. This is a known issue, and our team is actively working to resolve it as quickly as possible. We don’t have an estimated timeframe for a resolution at this time, but…
We’re aware of an issue preventing customers from removing the LifeHub tab from the Home menu in Quicken for Windows. Our team is actively working on a fix, which is planned for the next R69 release. We don’t have a release date available at this time, but we’ll provide updates as more information becomes available. If you…
We’re aware of an issue preventing customers from setting up the Amazon Retail Purchase Categorization feature in Quicken for Windows. Our team is actively working on a fix, which is planned for release in R69.SR. We don’t have a release date available at this time, but we’ll provide updates as more information becomes…
We’re receiving reports from customers experiencing connectivity issues with Fidelity Investments, resulting in CC-501/FDP-2505 errors. This issue has been escalated to our internal team for further investigation. We don’t have an ETA for a resolution at this time, but we’ll share updates as soon as more information…
Great job to our most active members for this month!
