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RESOLVED 8/5/26 American Express - CP_ACCOUNT_NOT_FOUND, and CC-800
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I am on Windows 11. Starting yesterday, I have been getting the CC-501 error message when I am trying to update my Fidelity accounts. Anyone else having this issue? Is it a Quicken issue or should I contact Fidelity? Thanks
Since at least 1999, Quicken has had the preference to "Use Ctrl-Z/X/C/V" for either "Quicken standard" or "Windows standard - Undo/Cut/Copy/Paste". I changed it to "Windows standard" in 1999 and honestly I'm surprised that Quicken still supports not following the OS setting. Quicken also seems to have a mind of its own…
With this new feature of using percentages to break out a split transaction, the system rejects my dollar amounts if they don't properly round to the percentage. This is a problem. I wanted $8000 of a $13,900 transaction to go to one category and $5900 to go to another category. I'm assuming the rounding of the percentage…
I regularly shop at QFC (a Northwest grocery store), and post my transactions as varying numbers of splits between Groceries & Misc, Wine, or Entertainment. Quicken has recently stopped allowing me to clear forecast split lines, and has been recurrently reverting to the last total amount. I am using Quicken Windows…
When I scroll my mouse in the register, it doesn't keep scrolling. It jumps back to the transaction it was on. It's odd and I tried two separate mouses. I am not having this problem with any other program on Windows 11 so isolated to Quicken. Is anyone else having this problem? I updated Quicken this morning.
Quicken Mac 9.2.1 causes severe UI freezes (main thread locked for 5-20 minutes) — confirmed gone after reverting to 9.2.0 I want to document a reproducible, version-specific performance regression in Quicken for Mac 9.2.1 (build 902.61841.100), since Quicken support was unable to escalate this without a broader pattern of…
Hello, All my HSBC accounts can't connect anymore. I try to re-authorize and Quicken is saying no accounts are found. Has anybody else had this issue?
I have several securities, using the same security symbol, for tracking various forms of precious metals. The security symbols used are either ^XAUUSD (for gold), or ^XAGUSD (for silver), and they simply track the security based on the spot price of the metals, like a commodity. Any sort of collector value is not tracked.…
I'm getting these for these banks: Charles Schwab Hyundai Motor Finance Company Target National Bank I'm running Quicken Classic Premier vR68.31, Build 27.1.68.31 on Windows 11. Thanks.
I have Quicken classic v R68.31, Build 27.1.68.31 I use a desktop with Window 11 installed. I am not sure if the problem started as soon as I installed the new version, since I went out of town for a few days before using Quicken again. It had been updating fine previously. When I tried to update yesterday evening I got a…
I have several accounts with PFFCU where 2 are not downloading. It does the authentication and gets code then goes back to log in and password saying they are incorrect. Also states it can not connect to the website although it has asked for the authentication codes so I would say it is connecting to the website. Totally…
This discussion was created from comments split from: Rental Property - Add Transactions: 1 property failing to post to bank ledger - other are fine.
My wife and I have separate Amazon accounts billed to our respective credit cards. How do I download her purchases for her credit card and my purchases for my credit card? If I could set up BOTH accounts for download I guess they would only match where the values match but then if we both bought items that cost the same…
Somewhere along the line Capital One started downloading new transactions into a newly named credit card account with the same account number. I do not believe I did this. but I also didn't think they could do this either! I now have two accounts for the same credit card; one with transactions from the beginning of 2026…
I want to purchase a Mac laptop and need to know the best one to use for personal and business (I have rental properties). Support has told me that they would help transfer my information and would like a suggestion from someone who uses a Mac. I’ve had problems with my Windows laptop for the last several years, so I’m…
I have been having a recent problem connecting with my ban. when do the one step update. Each time I get an error saying "Your financial instution has rejected your request. Additional information from zzz-KSD State Bank JH: Connectivity for this financial instituion has been disabled. [OL-301-B]" I have contacted the bank…
My bank had to change servers. I had to disconnect my old checking account access and reconnect which created a new access and account listing for the account. I need to move the old data to the new access. I also need to recreate same rules and looking forward transactions to the new account.
This discussion was created from comments split from: CIT Bank not working as of 20260819. Error FDP-101. Cannot Connect.
Started a few weeks ago. When I click to update accounts, Regions Bank connection comes back with "We were unable to validate your login information with Regions Bank. Try reconnecting. (15500)" When I try to update again, a box displays asking for my password for the Regions Bank connection. I enter it. Sometimes it goes…
We are seeing a trend of America First Credit Union connections affecting both Quicken for Windows and Quicken for Mac. Customers may receive: FDP-7500 / CP_SERVER_ERROR Account Error This has been escalated internally, though we do not have an ETA at this time. To be notified of updates as they become available, please…
Sometimes it’s the little things that can completely change the mood of your day. It could be a good cup of coffee, hearing your favorite song, getting a phone call from someone you love, or simply enjoying a beautiful morning. ☀️ For me, it’s when someone smiles at me. It’s such a small gesture, but it always makes my day…
Hi Everyone, Quicken Support will be closed on Monday, 9/7/2026 in observance of the Labor Day holiday. As a reminder, all banking institutions will be closed on Labor Day, which will cause transactions and stock quote updates to be delayed by 24 - 48 hrs. We appreciate your patience and wish you all a safe and Happy…
The latest Quicken for Windows release R69.17 is now being made available in staged release format to a limited number of users. Before you install this update, we recommend performing a One Step Update to ensure your data is up to date. If you use Quicken Mobile or Quicken on the Web, this will also sync your data to the…
We have started rolling out Quicken Classic for Mac 9.2 into a staged release. You can get the latest Quicken build by clicking "Check for Updates" under the Quicken menu. Thank you for your help and support. Best Regards, The Quicken for Mac Team —————————————————————————————————————————————————— Investments…
Some people love getting out of the house, exploring, socializing, trying new places, and staying busy. Others are happiest right where they are. I’ll admit it: I’m definitely a homebody! 🏡 Home is my safe place, and there’s just something comforting about being at home. Going out can be fun, and I enjoy it sometimes, but…
We’re always looking for ways to make budgeting easier and more effective for you! We're conducting a quick survey to learn more about how our users approach budgeting and how you feel about using Quicken's budgeting features. Your insights will help us continue improving Quicken to better meet your needs. In addition to…
The Verizon Biller has been discontinued due to a high rate of enrollment failures. Customers who enrolled before the biller was removed may continue to receive bills until support is fully discontinued. However, customers attempting to enroll for the first time, or those whose existing connection has been disconnected or…
We have started to roll out Quicken Classic for Mac (8.0)! You can get the latest Quicken build by clicking "Check for Updates" under the Quicken menu. Thank you for your help and support. Best Regards, The Quicken for Mac Team Please take a moment to review the summary and try the new features in the product. Business &…
Great job to our most active members for this month!
