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RESOLVED 8/5/26 American Express - CP_ACCOUNT_NOT_FOUND, and CC-800
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The Community monthly newsletter where we discuss all the happenings of the month.
I have many transactions with the same payee. Searching for that payee works fine, but I can't find the transaction I want because the relevant info is in the Memo field, which does not appear in the Search Results window. Please add it.
Do you have an estimate of when the AMEX transaction downloading will return to normal. I am happy that I can use the Delegate mode but it requires 2FA every time and none of my other financial institutions do. Thanks
We are unable to update this account due to unknow error. For more information see this FAQ and check quicken.com/support Login using the bank web interface work properly. This has been an intermittent problem over the years, it's about time for a reliable fix and not having to play will it work today?
This was first reported in April 2023, and it is still an issue (10/05/2026)!
Today is the day for an update for America First Credit Union. I was able to login on Mobile and I followed the directions to disconnect my accounts in Quicken but now I am getting a cc-502 error when trying to connect them again. Has anyone successfully re-connected their Quicken accounts to America First? The web also…
I was forced to create and verify a SimpliFi profile to be able to sign into Community for Quicken Windows Classic subscriber support. Please confirm what AI is saying that I can just ignore it. I have never used SimpliFi.
The other thread for Wells Fargo issues was closed: So I am starting a new one since I am still having the issue. This started around September 4th or so, and since then my Wells Fargo Brokerage and Wells Fargo IRA have both been having syncing issues. One day they will work fine, and then the next they will both go to 0…
version r68.31 build 27.1.68.31 Windows 11 Home I've created a number of reports of my investing, and I've unselected most of the hidden securities. When go back into the report customize menu and go to the Securities tab, 'include only selected securities" is still selected. If I click 'Show (hidden securities)', all the…
Nordstrom Card debit transactions are being added as credit transactions, and credit transactions are being added as debit transactions. This issue has persisted for at least 6 months. Please advise. Thanks.
Seeing this for about 3 days. Have submitted a problem report but curious to know if this is an issue that Quicken is working on.
Sometimes I just want to update only the account I'm currently viewing. This would be made easier through the availability of a button that could be placed on the toolbar rather than using the menu at the top-right. I've not been able to find one in the list of buttons. Am I missing it? If not, this is a request to add…
Today I cannot scroll or use side arrow to move between transaction in banking registers in Quicken. I'm using Win 11 , Quicken Deluxe, R69.53 (I hope this is in the correct category)
I have been receiving this error when trying the One Step Update for my Citibank accounts (3). This has been happening since early last week, and I was hoping it would resolve itself. I have checked that Quicken is authorized as a third-party app and that authorization does not expire until September 2027. Currently using…
After I enter my credentials, Quicken just sits at this screen. Firefox does not open. Also, if I click "Cancel" and confirm, this screen remains and cannot be dismissed. The only way out is to kill Quicken from Task Manager.
During the One Step Update one of the securities on an investment account could not be matched to an existing security in the account. I manually matched the security; however, now I would like to change it to match a different security. Is this possible, and if so, how can I do it?
I can't download transactions from Fidelity now, after the last few weeks of experiencing the same issue with LPL. Is there a problem with Quicken, or is it something I'm doing? [Edited - Readability]
All my Fidelity and Merril Lynch accounts can not download. Got "CC-501 error. We are unable to update the account due to an unknown error." This started about a week ago. I am using Quick Classic Deluxe Windows R69.53
Please add ways to group/total the Bonds and CD's. By retirement vs non-retirement accounts. And by maturity date bands (or at least years).
Customers may encounter FDP-102 / FI_TIMEOUT when attempting to connect accounts with Tangerine Personal Banking. Thank you. [Ticket# 12623952/ CTP 18792]
Sometimes it’s the little things that can completely change the mood of your day. It could be a good cup of coffee, hearing your favorite song, getting a phone call from someone you love, or simply enjoying a beautiful morning. ☀️ For me, it’s when someone smiles at me. It’s such a small gesture, but it always makes my day…
We are investigating an issue in Quicken Windows where duplicate pending transactions may appear in the register after performing One Step Update. The issue has been observed with Chase and Citibank accounts using Express Web Connect Plus (EWC+). Pending transactions that should appear once may instead appear as duplicate…
We are receiving reports from users who are encountering OL-301-A and 2000 errors when attempting to connect their Morgan Stanley Wealth Management accounts in Quicken. Our team is aware of this issue and is actively working to identify the cause and restore connectivity as quickly as possible. At this time, we do not have…
We are aware of users getting errors when logging into Treasury Direct. This is due to the new ID.me login process. In Quicken Windows, this shows as CC-501, and in Quicken Mac, it shows as FDP-101. We've escalated the issue to our internal team for further investigation. We don’t have an estimated resolution time yet, but…
We are seeing a trend of users receiving errors when trying to connect their Edward Jones accounts with Direct Connect. In Quicken Windows, users are seeing an OL-332-A Error, and in Quicken Mac, it's a 15500 Error. The issue has been escalated to our internal team for further investigation. At this time, we don’t have an…
We’re currently investigating an issue affecting KEMBA Financial CU customers using EWC+. During account reactivation, customers may successfully sign in to KEMBA Financial CU through the OAuth flow. However, instead of seeing the expected authorization or confirmation screen to grant Quicken access, they may be redirected…
We’re currently investigating an issue affecting Police and Fire FCU. Customers may encounter an FDP-102 error or a customer-facing CC-502 error when attempting to connect or update their accounts. The issue has been escalated to our internal team for further investigation. At this time, we don’t have an estimated time for…
We’re aware of an issue preventing customers from setting up the Amazon Retail Purchase Categorization feature in Quicken for Windows. Our team is actively working on a fix, which is planned for release in R69.SR. We don’t have a release date available at this time, but we’ll provide updates as more information becomes…
We are getting reports that customers who are trying to connect accounts from LPL Financial in Quicken for Windows or Quicken for Mac are getting a CC-502/FDP-102 error. This issue has been escalated to our internal team for further investigation. We don’t have an ETA for a resolution yet, but we’ll share updates as soon…
Great job to our most active members for this month!
