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RESOLVED 8/5/26 American Express - CP_ACCOUNT_NOT_FOUND, and CC-800
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I wanted Quicken Classic.
For rather obvious reasons, I am not going to share a screen shot. The symptom: my employer was acquired, my former 401(k) rolled over into my IRA, and I have been rearranging investments. The asset amount shown in Quicken is high about as much as the amount of the pending transaction amount in my Fidelity account. I…
Right after a successful One Step Update I attempted to add a new BoA Credit card only to get the above title error. I deactivated ALL BoA accounts, erased financial info/account Numbers, removed the 3rd party link on BoA website, cleared cache, disabled all extensions in Chrome (Win11), used Tools - Add Account - Typed…
I don't like how split transactions work in R69.26. Previously after enterring the dollar amount, hitting tab took you to the next line. Now you have to tab twice to get to the next line even if the new percentage column is not shown. What do other people think?
This has been broken for 3+ years along with HDFC bank integration which has been broken for 6-10 months now. What are my options? Should I go ahead with cancelling the subscription if you can't even make something simple work.
Hi! Immediately after updating to 9.2.2, I noticed the app taking longer to shut down. I took a look at the file size, and it's 1.39 GB. The backup file prior to the update is 695.7 MB. That could be the reason, or at least contribute to how long it takes to close out the file. Any thoughts on what might be happening?…
I have followed every step in the Quicken support documents and every time I try to open my computer goes to a full on black screen and has to be restarted. After failing every support article step I want to just uninstall quicken from my computer and reinstall fresh, but when I try to find the download page I get a 404…
None of my many accounts are updating since the most recent update. That includes Columbia Bank, US Bank and credit card and investment accounts. Amex, Chase, Capitol One, Kohls, Elan credit card accounts have not updated. Savings accounts haven't either, Alliant, Amex, Barclay,Open Bank, etc. I tried to reconnect Columbia…
BACKGROUND (on my transition from QuickBooks to Quicken): I am transitioning from QuickBooks to Quicken Classic Business & Personal, Mac. I have what is currently a very small sole proprietorship, and report on a cash basis. I've decided to keep my business in a file separate from personal. I looked into/tried exporting…
Quicken Platform: WindowsEdition: Starter EditionVersion: (Help → About Quicken — add your exact release number here) Issue Start Date: Immediately after the most recent Quicken update. Error Messages: None — the button simply does nothing. Description of the Issue: After the latest update, the “Clear all split lines for…
This discussion was created from comments split from: Fidelity Issues post Version 9.2.1.
Sorting on the Bill and Income popup is again broken (Classic Quicken Deluxe R69.26). See prevous report for details: Can't say exactly when this broke - but I know it has been working since the Jan 2026 post. But not working now in Sep…
This discussion was created from comments split from: Bank of America not downloading, no errors, nothing..
Version 9.2.2 (Build 902.61860.100) Does anyone know ow how to overcome endless spinning on QMAC 9.2.2 as I try to attach a receipt. The hyperlink opens a window of files from directory—opens but cannot use as there is an endless spinner This problem started with 9.2.1 on Aug 31 2026.
My Bill reminders are repeating for the same date and will not go away. I have since turned off sync since this started when I turned it on. I have over 1500 reminders and have to delete them one by one, and new ones keep popping up
This discussion was created from comments split from: TROUBLE: Split Transaction Windows now have a bogus extra column on the right.
I've been entering split transactions manually, saving them, and then my balance is off. I go back to check the split and there's some kind of adjustment entry. I am not hitting "adjust" to update the amount, it appears to be spontaneously appearing. I thought this might have something to do with the % column, but I tested…
I have been a Quicken Classic user since 1997. I never use the mobile and web features. It is always turned off. All my data resides on my private device. However, I did decide to set up the automatic download feature for transactions at my bank. I am now managing my elderly parent's finances, and it is becoming too much…
We are investigating an issue affecting Quicken Canada for Windows in which multiple TD Bank BIDs prevent customers from completing the normal Add Account connection flow. When customers select an affected TD Bank instance, they may be forced into the Offline Account flow, preventing them from establishing an online…
We’re receiving reports from customers experiencing connectivity issues with Fidelity Investments, resulting in CC-501/FDP-2505 errors. This issue has been escalated to our internal team for further investigation. We don’t have an ETA for a resolution at this time, but we’ll share updates as soon as more information…
We’re receiving reports from customers experiencing connectivity issues with HSBC Bank USA following recent changes to HSBC’s login process. Reported Errors Quicken for Windows: CC-506 Quicken for Mac: FDP-324, FDP-5005, NO_ACCOUNTS_FOUND Simplifi: INVALID_CREDENTIAL This issue has been escalated to our internal team for…
We are seeing a trend of America First Credit Union connections affecting both Quicken for Windows and Quicken for Mac. Customers may receive: FDP-7500 / CP_SERVER_ERROR Account Error This has been escalated internally, though we do not have an ETA at this time. To be notified of updates as they become available, please…
Sometimes it’s the little things that can completely change the mood of your day. It could be a good cup of coffee, hearing your favorite song, getting a phone call from someone you love, or simply enjoying a beautiful morning. ☀️ For me, it’s when someone smiles at me. It’s such a small gesture, but it always makes my day…
Hi Everyone, Quicken Support will be closed on Monday, 9/7/2026 in observance of the Labor Day holiday. As a reminder, all banking institutions will be closed on Labor Day, which will cause transactions and stock quote updates to be delayed by 24 - 48 hrs. We appreciate your patience and wish you all a safe and Happy…
The latest Quicken for Windows release R69.17 is now being made available in staged release format to a limited number of users. Before you install this update, we recommend performing a One Step Update to ensure your data is up to date. If you use Quicken Mobile or Quicken on the Web, this will also sync your data to the…
We have started rolling out Quicken Classic for Mac 9.2 into a staged release. You can get the latest Quicken build by clicking "Check for Updates" under the Quicken menu. Thank you for your help and support. Best Regards, The Quicken for Mac Team —————————————————————————————————————————————————— Investments…
PNC will be migrating users who are currently using PNC Private Banking Trust (BID 16777) from Direct Connect (DC) to Express Web Connect (EWC). The optional cutover is expected to begin on August 20, 2026, with the final forced cutover scheduled for August 27, 2026. Important: This migration only impacts PNC Private…
Some people love getting out of the house, exploring, socializing, trying new places, and staying busy. Others are happiest right where they are. I’ll admit it: I’m definitely a homebody! 🏡 Home is my safe place, and there’s just something comforting about being at home. Going out can be fun, and I enjoy it sometimes, but…
Great job to our most active members for this month!
