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RESOLVED 8/5/26 American Express - CP_ACCOUNT_NOT_FOUND, and CC-800
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After multiple uses of the find and replace window, Quicken slows down. Quicken memory usage increases from 92.5 MB 140 MB to 160 MB and more as response slows. I paused what I was doing, backed up Quicken and exited. Quicken would not restart. I rebooted the system and Quicken would start again. I am attempting to reduce…
I just started getting a Your Disk is Out of Space error. I am using Quicken Classic Canadian edition version 868.32 and build 27.1.68.32. I back up locally to a 1 Tb drive and it has plenty of space. Any idea what is causing this? Thanks.. Bob
I have been using Quicken for over 30 years and am currently using Quicken Classic Premier (Win) to track personal finances and some income/expenses from my consulting gig. I've been tracking invoices and status of payment on an Excel spreadsheet…which is fine for a few clients at any one time. I've recently expanded my…
We need a way to import transactions from https://money.x.com.
I checked my release which also says my Subscription expired on December 1, 2025, but I paid my Subscription on that date so it should NOT be expired. Download works for my other accounts. This is the first download since new release.
I believe I am going to have to open a backup. In Quicken classic for windows. When you do the backup, on the checking acct you do an import. When there are transfers from the checkbook to a credit card will it automatically do it, or do you have to manually to the transfer in the other account. I am assuming you would…
Windows 11 brand new purchase and install from quicken.com (Business and Personal edition). Downloaded Quicken Classic for desktop, after four frustrating tries got the program to install. Opened the new Quicken data file, ID and password works to login. Getting this screen I have the email when the subscription was…
This discussion was created from comments split from: Two versions of Quicken on one laptop [Edited].
My Bill reminders are repeating for the same date and will not go away. I have since turned off sync since this started when I turned it on. I have over 1500 reminders and have to delete them one by one, and new ones keep popping up
How can this be? And again, this is since the latest update. When I use the 'update' function for my US Bank Mastercard, it shows a balance of, let's say, $ 1,300. Keep in mind that the balance was always showing correctly prior to the update. Now, if I download a 'Quicken' file from the US Bank website and import it (as a…
DIvidends from taxable and tax-defered account all show up under "Dividend Income". When creating a budget, income should only include taxable dividends from Schedule B, but instead ANY dividend shows up as income - which is wrong
When I ran One Sep Update yesterday, it would not update any Fidelity Accounts. When I tried to run One Step Update today, it showed no Fidelity accounts to be updated. I called Fidelity but they were no help. What is the problem?
Every time I want to download transactions from Citibank, I have to reset my account. It usually takes 2 attempts to reset the account. Is there a patch or something that could help this from happening?
I am comfortable with transactions but a newbie to reports. Is there a report I could use to show my category expense balances for the month that also shows the budget for the categories? [Edited - Readability]
I've been using Quicken since Quicken for Windows 3.0 or maybe Quicken 97, somewhere around that time. Even after all these years, I know there is so much more Quicken can do that I haven't even scratched the surface of. I've recently run into a problem that I can't seem to figure out. I added a new Mastercard credit card…
Environment: Quicken Classic for Mac (Business & Personal), Version 9.2.2, Build 902.61860.100. macOS 26.6.2. Issue: I linked a Gemini crypto brokerage account. It showed correct values at first. On 9/19/26, I noticed the account's Market Value had jumped from the real balance (~$6,726) to over $6,011,490.29. This also…
Download from Fidelity Investments is still not working for me as of 9/19/26. Quicken says account needs to be authorized, I go through the process of logging in to Fidelity and Acknowledging and Approving a Third Party downloading then the next screen is from akoya.com that says 'Bad Request. Requested resource does not…
We are receiving reports from users who are encountering OL-301-A and 2000 errors when attempting to connect their Morgan Stanley Wealth Management accounts in Quicken. Our team is aware of this issue and is actively working to identify the cause and restore connectivity as quickly as possible. At this time, we do not have…
We are seeing a trend of America First Credit Union connections affecting both Quicken for Windows and Quicken for Mac. Customers may receive: FDP-7500 / CP_SERVER_ERROR Account Error This has been escalated internally, though we do not have an ETA at this time. To be notified of updates as they become available, please…
When trying to send invoices from Quicken for Windows, an error appears: "PDF Driver could not be found or Initialized.” Once the window is closed and another invoice is sent, another error appears: "Failed to generate the PDF file." Please check that “Quicken PDF Driver” is installed and set as the default, and try again.…
We’re aware of an issue preventing customers from removing the LifeHub tab from the Home menu in Quicken for Windows. Our team is actively working on a fix, which is planned for the next R69 release. We don’t have a release date available at this time, but we’ll provide updates as more information becomes available. If you…
We’re aware of an issue preventing customers from setting up the Amazon Retail Purchase Categorization feature in Quicken for Windows. Our team is actively working on a fix, which is planned for release in R69.SR. We don’t have a release date available at this time, but we’ll provide updates as more information becomes…
We’re aware of an outage affecting Stifel Bank’s OFX connection, which may cause Quicken Classic for Mac and Windows users to receive error 15500 or OL-332. This is a known issue, and our team is actively working to resolve it as quickly as possible. We don’t have an estimated timeframe for a resolution at this time, but…
We’re receiving reports from customers experiencing connectivity issues with HSBC Bank USA following recent changes to HSBC’s login process. Reported Errors Quicken for Windows: CC-506 Quicken for Mac: FDP-324, FDP-5005, NO_ACCOUNTS_FOUND Simplifi: INVALID_CREDENTIAL This issue has been escalated to our internal team for…
We’re receiving reports from customers experiencing connectivity issues with Fidelity Investments, resulting in CC-501/FDP-2505 errors. This issue has been escalated to our internal team for further investigation. We don’t have an ETA for a resolution at this time, but we’ll share updates as soon as more information…
Sometimes it’s the little things that can completely change the mood of your day. It could be a good cup of coffee, hearing your favorite song, getting a phone call from someone you love, or simply enjoying a beautiful morning. ☀️ For me, it’s when someone smiles at me. It’s such a small gesture, but it always makes my day…
Hi Everyone, Quicken Support will be closed on Monday, 9/7/2026 in observance of the Labor Day holiday. As a reminder, all banking institutions will be closed on Labor Day, which will cause transactions and stock quote updates to be delayed by 24 - 48 hrs. We appreciate your patience and wish you all a safe and Happy…
Great job to our most active members for this month!