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RESOLVED 8/5/26 American Express - CP_ACCOUNT_NOT_FOUND, and CC-800
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The Community monthly newsletter where we discuss all the happenings of the month.
previously worked in June;
Starting a week again (7/14/26) Quicken no longer updates my VOYA Accounts. I am getting the following error message. Of course something has changed on the VOYA and/or QUICKEN side. Any suggestions ?
If I try to download transactions from Truist, they migrate to Seacoast Bank (which took over Citizens First in Florida). I have been to support at Truist who points the finger to Truist. Have called Quicken support and support wants me to download a backup - NOT POSSIBLE. I have turned off all download categories/accounts…
Three days ago, I started receiving a CC-502 error for LPL Financial during the One Step Update. The error repeated if I tried to update from within the accounts. This occurred after the MFA was received and returned to Quicken. These accounts have been updating properly for over a year until September 17 when this…
I'm on the phone with Quicken tech support now. They said nobody else reported a problem with Quicken, but there are other posts [1, 2] about the problem. After sharing these other posts, the agent seems to be working hard with a technical team to on the problem. My Robinhood account has two stocks, a small margin…
Adding WE Energies as an online biller causes WE Energies to turn off automatic payments on that account and indicate that the account is now an E-Bill account. WE Energies can't change that, neither can my bank, who knows nothing about this. None of my other online billers disables auto payments. I've had this happen now…
Windows Quicken Classic Premier Version R69.17 Build 27.1.69.17 While filling in split transactions, I use my TAB key to go from field to field and to the next line. Today after I entered the amount and clicked TAB and started typing into what should have been the next category on line 2, it turned out that I was typing…
This discussion was created from comments split from: Walmart One Pay, and Sam's Club Credit Cards with Synchrony Bank.
This discussion was created from comments split from: CIT Bank not working as of 20260819. Error FDP-101. Cannot Connect.
Is there a problem with Direct Connect and Stifel?
I tried validating and using older, known-working data files, but could not get Quicken stable on R69.29, where I could One Step Update without the software locking up. I backed down to R69.21 and validated again, reset all my online connections, but now it's stable, and I am leaving it there. I blocked QuickenPatch.exe in…
This discussion was created from comments split from: CIT Bank Care Code: FDP-102 - Quicken for Mac.
Quicken deleted all payments to one credit card, going back twenty years.
I have been getting error CC-502 and "CIT Bank online is reporting connection issues" since 9/23. My online access is fine, but Quicken is not updating. [Edited-Readability]
Want to transfer 100% of data in JPM account to new JPM account while mainaining all the cost basis info in new JPM acct. Quicken treats event like the new brokerage acct in JPM purchased the shares being transfered. Result is new JPM brokerage acct has new cost basis as of date of transfer vs the historical basis which is…
When I do a net worth or account balance report, the first line item, a checking account at my credit union is off. Current balance is around $2000 but the reports show a negative balance of around $17000. Others seem ok. Should I have to go through the report line by line to check? This has been going on for awhile. Don’t…
Since last Thursday, I have been getting Care Code: FDP-102 errors on CIT Bank downloads. I have Quicken for Mac. This issue occurred back in August, and then worked until last week.
I've received the CC-501 error for over 2 weeks and submitted the errors multiple times with no resolution. When is this going to be resolved?
I am using QHAB on iMac with Tahoe 26.6.2 on Apple M4 with 32GB od Memory. The SSD is 1 TB with 765GB available. When I search All Transactions that are visible for all of my accounts, it takes between 30 to 60 seconds to find a transaction. The QHAB file is large of course (2,6 GB) but almost all of the GB's are taken up…
How long will Voya be broken this time?
We are seeing an issue in Quicken for Windows: it's slow during a one-step update. This issue has been escalated to our internal team for further investigation. We don’t have an ETA for a resolution yet, but we’ll share updates as soon as we have more information. To receive notifications when updates are posted, please…
We are receiving reports from users who are encountering OL-301-A and 2000 errors when attempting to connect their Morgan Stanley Wealth Management accounts in Quicken. Our team is aware of this issue and is actively working to identify the cause and restore connectivity as quickly as possible. At this time, we do not have…
We’re aware of an outage affecting Stifel Bank’s OFX connection, which may cause Quicken Classic for Mac and Windows users to receive error 15500 or OL-332. This is a known issue, and our team is actively working to resolve it as quickly as possible. We don’t have an estimated timeframe for a resolution at this time, but…
We’re aware of an issue preventing customers from removing the LifeHub tab from the Home menu in Quicken for Windows. Our team is actively working on a fix, which is planned for the next R69 release. We don’t have a release date available at this time, but we’ll provide updates as more information becomes available. If you…
We’re aware of an issue preventing customers from setting up the Amazon Retail Purchase Categorization feature in Quicken for Windows. Our team is actively working on a fix, which is planned for release in R69.SR. We don’t have a release date available at this time, but we’ll provide updates as more information becomes…
We’re receiving reports from customers experiencing connectivity issues with Fidelity Investments, resulting in CC-501/FDP-2505 errors. This issue has been escalated to our internal team for further investigation. We don’t have an ETA for a resolution at this time, but we’ll share updates as soon as more information…
We’re receiving reports from customers experiencing connectivity issues with HSBC Bank USA following recent changes to HSBC’s login process. Reported Errors Quicken for Windows: CC-506 Quicken for Mac: FDP-324, FDP-5005, NO_ACCOUNTS_FOUND Simplifi: INVALID_CREDENTIAL This issue has been escalated to our internal team for…
Description: We are currently aware of an issue where customers who have grandfathered access to Portfolio X-Ray, previously accessed through investing.quicken.com, are unable to access the website. Portfolio X-Ray is still available to customers who were grandfathered into the feature before it was discontinued for new…
We are currently investigating an issue affecting split transactions in Quicken for Windows following recent releases beginning around R68.31. Customers may experience unexpected behavior when creating or editing split transactions, particularly when using the newer % Split functionality. Reported behaviors include:…
This issue is impacting Quicken Windows users in R68.25 and newer, who also have the setting "Automatically add to banking registers" turned off (unchecked) from the Preferences>Downloaded transactions menu. This is also referred to as the "Downloaded Transactions section", "Unaccepted Transactions", or C2R…
Great job to our most active members for this month!
