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RESOLVED 8/5/26 American Express - CP_ACCOUNT_NOT_FOUND, and CC-800
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The Community monthly newsletter where we discuss all the happenings of the month.
I have an HSA Bank cash/savings account connected to Quicken Classic for Windows using Express Web Connect. When I use Update Now, Quicken normally asks for a verification code, and HSA Bank sends the code to my phone by text. That has worked normally in the past. Tonight, Quicken is still asking for the verification code,…
Today is the day for an update for America First Credit Union. I was able to login on Mobile and I followed the directions to disconnect my accounts in Quicken but now I am getting a cc-502 error when trying to connect them again. Has anyone successfully re-connected their Quicken accounts to America First? The web also…
I tried to add this to one of the closed posts on this topic, but that is not allowed. Just received my new card and was unsuccessful in adding it to Quicken. Found several posts saying it doesn't work. The chatbot on the Virgin Red website also said: "nope, not supported". However, I noticed that when I logged into the…
When I accept a match on my downloaded bank transactions, Quicken creates a duplicate. Has anyone had success correcting this? I am using Quicken Classic and Personal on PC. [Edited-Readability]
I regularly shop at QFC (a Northwest grocery store) and post my transactions as varying numbers of splits between Groceries & Misc, Wine, or Entertainment. Quicken has recently stopped allowing me to clear forecast split lines and has been repeatedly reverting to the last total amount. I am using Quicken Windows…
windows on HP Laptop I have Quicken R-69-25 LAPTOP-4KN9EDOM there are a lot of complaints in the community, so it is not something new I have not found a solution on your site nor in the community
This discussion was created from comments split from: America First Credit Union NEW UPDATE 8/19/2026.
My Quicken 2016 Deluxe stopped working today when, upon launching the program, I was prompted to log in with my (defunct) Intuit account. I used to know how to resolve this issue and even bookmarked a link with the details, but the community discussion containing the details (link below) has been archived.…
I think, based on what I have seen on the ML website, that this is a Merrill Lynch problem and Quicken did the best it could with what it got. On 9/3/2026 there was a 2 for 1 stock split of Amphenol. You can google that - it did happen. I had 20 shares so that means I ended up with 40. On 9/3/2026 I did a one step update…
How to access them??
My request is for the Windows version, as I am using the classic Windows Deluxe version. On the Securities List (Menu → Tools → Security List), add a new column where you can quickly view or update the default "Qualified Dividend" status of a security. Here is my mock-up of how I envision the change. The new column is…
I'm getting an error that the server may be down, is it?
I don't have any Quicken Companion Apps. Don't use mobile or web…
Since Capital One acquired Discover and transfered some of the Credit Cards to their books Quicken cannot keep my accounts in sync. My wife and I have separate Credit cards and are Joint holders of two existing Capital One Bank Accounts. When I try to reset the accounts, if I use my wife’s sign ins for her separate…
Quicken Platform: WindowsEdition: Starter EditionVersion: (Help → About Quicken — add your exact release number here) Issue Start Date: Immediately after the most recent Quicken update. Error Messages: None — the button simply does nothing. Description of the Issue: After the latest update, the “Clear all split lines for…
This is an existing feature in the Windows version. Add to Mac version, please.
I was recently searching for when I bought my Apple TV 4K. The search pegged all of the CPU cores and returned almost 24K results, most of which do not contain the text for which I searched. Is this a bug? Should I report it?
Direct Connect has not been working with Regions for 2 weeks now. Tech Support switched me to Web Connect, but didn't inform me that with Web Connect I cannot upload my bill payments to Regions. This is way too long to fix a connectivity issue with a major bank. Please help. [Edited-Readability]
I want to purchase a Mac laptop and need to know the best one to use for personal and business (I have rental properties). Support has told me that they would help transfer my information and would like a suggestion from someone who uses a Mac. I’ve had problems with my Windows laptop for the last several years, so I’m…
We’re receiving reports from customers experiencing connectivity issues with Fidelity Investments, resulting in CC-501/FDP-2505 errors. This issue has been escalated to our internal team for further investigation. We don’t have an ETA for a resolution at this time, but we’ll share updates as soon as more information…
We’re receiving reports from customers experiencing connectivity issues with HSBC Bank USA following recent changes to HSBC’s login process. Reported Errors Quicken for Windows: CC-506 Quicken for Mac: FDP-324, FDP-5005, NO_ACCOUNTS_FOUND Simplifi: INVALID_CREDENTIAL This issue has been escalated to our internal team for…
We are seeing a trend of America First Credit Union connections affecting both Quicken for Windows and Quicken for Mac. Customers may receive: FDP-7500 / CP_SERVER_ERROR Account Error This has been escalated internally, though we do not have an ETA at this time. To be notified of updates as they become available, please…
Sometimes it’s the little things that can completely change the mood of your day. It could be a good cup of coffee, hearing your favorite song, getting a phone call from someone you love, or simply enjoying a beautiful morning. ☀️ For me, it’s when someone smiles at me. It’s such a small gesture, but it always makes my day…
Hi Everyone, Quicken Support will be closed on Monday, 9/7/2026 in observance of the Labor Day holiday. As a reminder, all banking institutions will be closed on Labor Day, which will cause transactions and stock quote updates to be delayed by 24 - 48 hrs. We appreciate your patience and wish you all a safe and Happy…
The latest Quicken for Windows release R69.17 is now being made available in staged release format to a limited number of users. Before you install this update, we recommend performing a One Step Update to ensure your data is up to date. If you use Quicken Mobile or Quicken on the Web, this will also sync your data to the…
We have started rolling out Quicken Classic for Mac 9.2 into a staged release. You can get the latest Quicken build by clicking "Check for Updates" under the Quicken menu. Thank you for your help and support. Best Regards, The Quicken for Mac Team —————————————————————————————————————————————————— Investments…
Some people love getting out of the house, exploring, socializing, trying new places, and staying busy. Others are happiest right where they are. I’ll admit it: I’m definitely a homebody! 🏡 Home is my safe place, and there’s just something comforting about being at home. Going out can be fun, and I enjoy it sometimes, but…
We’re always looking for ways to make budgeting easier and more effective for you! We're conducting a quick survey to learn more about how our users approach budgeting and how you feel about using Quicken's budgeting features. Your insights will help us continue improving Quicken to better meet your needs. In addition to…
Great job to our most active members for this month!
