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RESOLVED 8/5/26 American Express - CP_ACCOUNT_NOT_FOUND, and CC-800
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The Community monthly newsletter where we discuss all the happenings of the month.
I've been watching (troubleshooting) this since 9/11 and finally figured out that if there are "Pending Transactions" following a download from a lender, and the account is configured to "Reconcile Using Online Balance" it won't automatically reconcile without manually deselecting the pending transactions in that window.…
I've recently been receiving a "verify cash value" dialog box after I download a transaction in my Fidelity traditional IRA account. It only happens in 1 of several traditional IRA accounts that we have there. I've asked AI about it, and it tells me it's a known issue, but I didn't see any conversations about it in search.…
I'd appreciate your help. For some reason, my data file password is not being recognized. I have not changed it, but it no longer works. The problem started today. Any suggestions? Thank you in advance.
I'm trying to add online access to one of my accounts at Merrill Lynch, but it doesn't present me with a list of accounts to authorize. The steps I performed are: Selected the account in Quicken to add to One Step Update Under Account Details, I went to the Online Services tab and clicked "Set up now" Under "Search for…
Can a multi-currency account like Wise be added to Quicken? This account could have may different currencies; like Mexican Pesos, US Dollars, Canadian Dollars, etc.
Is there a problem with Direct Connect and Stifel?
If you have an existing transaction entry, either split or not, if you go to the split screen the 'show %' radio button is there. The percentage column is there as well but not really present until you check the box. In a new transaction if you go to the split screen there is no 'show %' check box, but, the column is…
It says there are 6 transactions but nothing downloads. I see there are other questions as to when this will be fixed. It isn't fixed as of 9-12-26. If this isn't fixed by December I am thinking of now renewing my subscription.
I am seeing an error with Quicken (Version R68.31 Build 27.1.68.31, Classic Deluxe for Windows) in the reporting of HON Lot quantities using the “Holdings” button from the Register view. This error appeared after manually adding back my post-spin HON shares. The Quicken Support Line could find nothing they could do, so…
My Chase Ink business credit card shows two identical entries in the bills and income tab. I don't use online billing and I've been trying to delete them forever. When I try to delete each entry I get an error message saying "Quicken experienced an issue and this biller was not deleted. Please try again" I've tried…
Can not download for the last 3 weeks. Nuvision is telling me they are working with Quicken to fix this issue, with no known ETA for when that will happen. Cannot download files from the web; the account will not work either. [Edited - Readability]
403b and 457 accounts to blame. Q desktop is correct.
I am using Quicken Classic for Mac. Figures are examples. Monthly Income = £1000 I want to keep a running total of how much I have in my account, starting figure would be £1000. But I want to assign certain sums of that monthly income to virtual pots of money and keep a running total of how much is in those pots. eg. every…
Hi, Today, October 2, 2026, after signing in to update my accounts, Quicken prompted me to relink my Capital One and American Express accounts. Each attempt to reconnect fails with the following error: A screenshot of the error is attached for reference. Product: Quicken Classic for Mac, Version 9.2.2 (Build 902.61860.100)…
Thanks so much in advance for any thoughts on an issue I cannot find having been previously addressed. Later this month, Madison Square Garden Sports (MSGS) will be splitting into two new companies, Madison Square Garden Knicks (MSGK) and Madison Square Garden Rangers (MSGR). I am assuming that each share of MSGS will…
Recently, and not every time, my American Express card will show the little red flag indicating transaction(s) downloaded after a OSU. But when I click on the card, there are no transactions! Is there some other reason the red flag shows up, anything I should check, or is this a bug of some sort? Any advice how to correct…
Using BofA
We are receiving reports from users who are encountering OL-301-A and 2000 errors when attempting to connect their Morgan Stanley Wealth Management accounts in Quicken. Our team is aware of this issue and is actively working to identify the cause and restore connectivity as quickly as possible. At this time, we do not have…
We are aware of users getting errors when logging into Treasury Direct. This is due to the new ID.me login process. In Quicken Windows, this shows as CC-501, and in Quicken Mac, it shows as FDP-101. We've escalated the issue to our internal team for further investigation. We don’t have an estimated resolution time yet, but…
We are seeing a trend of users receiving errors when trying to connect their Edward Jones accounts with Direct Connect. In Quicken Windows, users are seeing an OL-332-A Error, and in Quicken Mac, it's a 15500 Error. The issue has been escalated to our internal team for further investigation. At this time, we don’t have an…
We’re currently investigating an issue affecting KEMBA Financial CU customers using EWC+. During account reactivation, customers may successfully sign in to KEMBA Financial CU through the OAuth flow. However, instead of seeing the expected authorization or confirmation screen to grant Quicken access, they may be redirected…
We’re currently investigating an issue affecting Police and Fire FCU. Customers may encounter an FDP-102 error or a customer-facing CC-502 error when attempting to connect or update their accounts. The issue has been escalated to our internal team for further investigation. At this time, we don’t have an estimated time for…
We’re aware of an issue preventing customers from setting up the Amazon Retail Purchase Categorization feature in Quicken for Windows. Our team is actively working on a fix, which is planned for release in R69.SR. We don’t have a release date available at this time, but we’ll provide updates as more information becomes…
We are getting reports that customers who are trying to connect accounts from LPL Financial in Quicken for Windows or Quicken for Mac are getting a CC-502/FDP-102 error. This issue has been escalated to our internal team for further investigation. We don’t have an ETA for a resolution yet, but we’ll share updates as soon…
This issue is impacting Quicken Windows users in R68.25 and newer, who also have the setting "Automatically add to banking registers" turned off (unchecked) from the Preferences>Downloaded transactions menu. This is also referred to as the "Downloaded Transactions section", "Unaccepted Transactions", or C2R…
We are currently investigating an issue affecting split transactions in Quicken for Windows following recent releases beginning around R68.31. Customers may experience unexpected behavior when creating or editing split transactions, particularly when using the newer % Split functionality. Reported behaviors include:…
We are receiving reports that customers trying to connect their Voya accounts to Quicken for Mac or Quicken for Windows are getting an FDP-105/CC-505 error. This issue has been escalated to our internal team for further investigation. We don’t have an ETA for a resolution yet, but we’ll share updates as soon as we have…
Great job to our most active members for this month!
