New charge added to credit card account not correct

Tom G

Quicken is showing a credit card charge that is not correct. A charge showed up in a credit card account which is not real. There is no charge showing up on this card that matches the quicken listing. Where did it come from?

Boatnmaniac

Which credit card?

What is the category of that transaction? (Is is a transfer from another account?)

Which financial institution is it connected to? (You can get this info from Account List or from the General and Online Services tabs of Account Details.)

Did you recently change the connection method (i.e., Reset Account, Deactivate followed by Add Account or Set Up Now, Reauthorize) for this account?

Boatnmaniac

Which credit card?

What is the category of that transaction? (Is is a transfer from another account?)

Which financial institution is it connected to? (You can get this info from Account List or from the General and Online Services tabs of Account Details.)

Did you recently change the connection method (i.e., Reset Account, Deactivate followed by Add Account or Set Up Now, Reauthorize) for this account?

volvogirl

It is not on your actual credit card at the bank or wherever? It could be a transfer from another account by mistake. What category is on it?

Tom G

The charge showed up on my Citi Double Cash credit card. It showed up as a payment to Spectrum for $79.99. Six months ago I changed the payment method in Spectrum to a different card. And now the monthly amount is $82. So this is is a copy of a reoccurring charge from 6 months ago. The charge is not showing up on the Citi Double Cash card, only in Quicken. Any ideas?

NotACPA

Have you explored that it might be a Scheduled Transaction? BILLS, Manage Bill and Income Reminders.

Tom G

NotACPA is correct. It was in my bills and reminders. Funny that this is the first time it showed up on the card account.

Thanks