Quicken Classic on the Web - Couple Accounts are missing and aren't synced

gsulshski

For my mac version datafile

Web version - All of the Banking ones are present and are correct - 13 for 13

Many of the Investing are present and are correct
Brokerage - 4 of 4

Retirement - For some reason the breakdown of Retirement is diferent
Mac version - 9

Web version
Retirement - 2

Other investment 5

Net: 7 of 9 are present .. so 2 are missing

When I go to Settings- Mobile/Web/Alerts - Accounts
The two accounts missing are NOT in the list to sync.. so of course it isn't going to be on the web version.


Also, the hidden, separate ones that are closed and aren't synced are being hidden but shown.. there is also an account that isn't on the list for syncing but has a large negative sum.


Net: How do I get the two accounts included in the Accounts that can be mobile/web sync'd ?

gsulshski

Correction:
When I go to Settings-Mobile/Web/Alerts - Accounts

The two accounts are available, checked in the list to sync - they just don't appear in the Quicken Web view . They are neither hidden or separate.

gsulshski

How can I get these two accounts available and seen on Quicken Web?

gsulshski

I saw that there was some suggestions to disable the sync and then renable sync in other threads
.I turned off sync and then turned on sync and the two accounts appeared and cleaned up some hidden accounts

So, I think I am all set with those actions.

Quicken Kristina

Hello @gsulshski,

Thank you for coming to the Community and sharing the issue you ran into and how you resolved it! Hopefully, this will help others who encounter the same issue.

Thank you!