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Downloaded Transactions Pane not showing

stevedell

I recently added a new BofA Elite VISA card. This was in addition to the existing one.

In the register for the new Elite card, there's no "Downloaded Transactions" pane visible at the bottom of the register screen. All my other accounts (checking, credit card and investment) show this pane at the bottom of the register.

In addition, when I update the accounts online, instead of the "red flag" indicating that there are new transactions to reconcile, the new account only shows a "blue dot."

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Accepted answers

Quicken Anja

Hello @stevedell,

First, I suggest you check the Automatic Transaction Entry setting. You can find this setting in the Online Services tab— right-click account name > Edit/Delete account > Online Services > Automatic entry is: Off/On. Make sure the setting is set to Off, if it is set to On, click on it and select the last option that shows No - Never automatically add transactions for this account as shown below.

Let us know how it goes!

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Quicken Anja

Hello @stevedell,

Let us know how it goes!

stevedell

Thank you so much. That's one place I forgot to look. I think I'll drink some more coffee!!!

Quicken Anja

You’re welcome! Glad I could help. 🙂