Why are uncleared items no longer showing up when I reconcile? (Q Mac)

I go to reconcile but none of my uncleared items show up...it's just a blank page.  I've been using Quicken since the beginning of time and this has never happened.  What's wrong?

Answers

  • Look at the date of the statement.  I'm having a similar problem.  When I go to reconcile Quicken's statement date always reverts back to 27 Feb 2019.
  • My statement date is always behind so I simply change it.  Quicken still doesn't show  any uncleared items.  The Quicken account doesn't match my bank statement and I don't know how to reconcile them without knowing what Quicken is looking at.
  • Hello all. Appreciate your questions/issues.

    Are you doing reconciling by statement or by online balance? 

    Do you have any trasnactions that are Green in the Clr column in the ledger? <Might need to add the Clr column to confirm this under the Columns option on the bottom right side of the screen.>

    Let us know if this works or if you have any other questions.

    Respectfully,
    ~ Quicken Harold.
    Quicken Harold
    Community Moderator
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