I get an error message when trying to sync to cloud

jiggers99

Just added a new modem and new router. When I do an update I get an error message the quicken can't sync to cloud.

Valderi

If you can surf on the Internet, it tells me that your modem and new router work well.
I would suggest to go sign out and sign in your cloud account by clicking on EDIT + PREFERENCES+ "Quicken id, sync & web". Than you go to "sing in as a different user" and you write your informations". It should works.

Good luck!

Valderi

If you can surf on the Internet, it tells me that your modem and new router work well.
I would suggest to go sign out and sign in your cloud account by clicking on EDIT + PREFERENCES+ "Quicken id, sync & web". Than you go to "sing in as a different user" and you write your informations". It should works.

Good luck!

Greg_the_Geek

What is the error message?

jiggers99

Thanks for the help. It's working.