quicken cloud sync errors

GandhiM

when syncing with cloud, it shows several errors (important severity) like this one: The desktop transaction in ""on"" for $0.00 was not synced. The reference resource (parameter=accountId, id=165261755383611392 does not exist.

UKR

Try to Reset Sync so that the current cloud sync file is replaced with a fresh complete copy
Do note that a full Sync process may take many minutes to complete.

Log out of your mobile app, then do this on your desktop / laptop:

How to reset Sync to Cloud

1. Go to Edit / Preferences / Quicken ID, Sync & Alerts
2. Under the "Mobile and Web" group to the right, if present, click the "Reset your cloud data" link and follow the instructions until it is complete.

GandhiM

I forgot to ask: i can not get rid of this errors. also i can not find transaction,
what can i do to repairs problem. Quicken does not suggest any repair solution

UKR

Try to Reset Sync so that the current cloud sync file is replaced with a fresh complete copy
Do note that a full Sync process may take many minutes to complete.

Log out of your mobile app, then do this on your desktop / laptop:

How to reset Sync to Cloud

1. Go to Edit / Preferences / Quicken ID, Sync & Alerts
2. Under the "Mobile and Web" group to the right, if present, click the "Reset your cloud data" link and follow the instructions until it is complete.

GandhiM

it did work.
Thank you