Problem downloading transactions from Barclays Credit Card

jgolden914

I have not been able to download transactions from my Barclays Credit Card since 9-2. Is anyone else having this problem? Thank you.

dave9913

according to barclay it will be working by 11:59 pm eastern sept 8, they
are upgrading the system

Greg_the_Geek

Error messages?

jgolden914

Hi, no error message. I opened the download file in notepad and I don’t see the transactions from the dates I requested. I am thinking this may be a Barclays problem. The transactions have posted to my Barclays account and are not in the pending status section. Thanks

Greg_the_Geek

Have you tried switching to Express Web Connect instead of Web Connect?

jgolden914

Hi, I have also tried to import the transactions directly from Quicken through the One Step Update function. Quicken tells me that the account has updated but there are 0 new transactions.

Greg_the_Geek

Have you tried deactivating the account, adding it back using Add Account and then creating a new account instead of linking it to your existing account? You could then move all the transactions from the old account to the new one. If that doesn't work, try creating a new Quicken data file and adding the account as a test. Please make a backup first.

jgolden914

I am pretty sure this is a Barclays problem as I downloaded transactions in Excel for 9-3 and 9-4 and only received transactions for 9-1 and 9-2. I have contacted Barclays about the problem. Thanks for your help.

dave9913

I am having the same problem

dave9913

Started after last update have tried deactivating and also tried resetting account still will not download past 9-3

dave9913

according to barclay it will be working by 11:59 pm eastern sept 8, they
are upgrading the system

jgolden914

Thanks very much!