American Express

Tracy108
Tracy108 Member ✭✭
in Errors and Troubleshooting (Windows)
I can no longer update/download transactions from AMerican Express

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Answers

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    In case of transaction download problems

    Please provide more details.

    What version and release of Quicken are you using? Click Help / About Quicken (Mac: Quicken / About Quicken) to determine year/version and release.  You must be on the latest release (patch) level for your supported Quicken version. If you're missing patches, update your software first.
    What version of Windows or Mac OS are you using?
    What error codes, error messages, symptoms do you get?
    What bank(s) are you having issues with?
    What account types (checking, savings, etc.) are you having issues with?
    Does this problem occur when you run One Step Update from your desktop or when you initiate a download using the Quicken Mobile App or Quicken on the Web?
    What have you tried so far to resolve the issue?


  • jayram
    jayram Quicken Windows 2017 Member
    I am having same issues. I am using Quicken 2017. This problem started 3 months ago. When I try to update transactions, nothing happens. No errors, no updates, nothing
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