Can't setup download from - Alight Solutions

lenpet457

I keep getting message that Quicken can not connect to update account. do you know about this issue

Ps56k2

What version of Quicken ....  Help --> About Quicken

Just to clarify your topic title....
are you having an issue downloading from "Alight Solutions" -
Have you setup the account in Quicken and are attempting the One Step Update,
or is this during the Setup Account process - looks like a 401k account

10245    10245    10245    Alight Solutions    https://alight.com/    Your Plan Provider    NA    ACTIVE   
ACCOUNTINFO,401K&DIRECT 

               

Ps56k2

See our comments above from a year ago -

What version..... Help --> About Quicken

Are you doing the same 401k/403b type setup as above ?

10245    10245    10245    Alight Solutions    https://alight.com/    Your Plan Provider    NA    ACTIVE   
ACCOUNTINFO,401K&DIRECT               

Ps56k2

What version of Quicken ....  Help --> About Quicken

Just to clarify your topic title....
are you having an issue downloading from "Alight Solutions" -
Have you setup the account in Quicken and are attempting the One Step Update,
or is this during the Setup Account process - looks like a 401k account

10245    10245    10245    Alight Solutions    https://alight.com/    Your Plan Provider    NA    ACTIVE   
ACCOUNTINFO,401K&DIRECT 

               

jimwolak

I am having the same issue setting up download from Alight. It used to work but no longer does. My UID/PW combination works on my company's Alight site, it just will not work in Quicken download set up. Any ideas?

Ps56k2

See our comments above from a year ago -

What version..... Help --> About Quicken

Are you doing the same 401k/403b type setup as above ?

10245    10245    10245    Alight Solutions    https://alight.com/    Your Plan Provider    NA    ACTIVE   
ACCOUNTINFO,401K&DIRECT               

lenpet457

all set now things are updating again, thank you