add spouse 401(k) account

lrlz17

Trying to add my wife's 401(k) account but Quicken doesn't add it.

Ps56k2

a little more info....

What version of Quicken .... Help --> About Quicken

What company are you using for the 401k -
Did you walk thru the Quicken Account Setup for the 401k -
is this the task that is not working -
OR - did you set it up ok, and it is not downloading
OR - did you setup & download ok, but didn't receive any expected transactions
OR - ....