won't let me buy sub

1tpg1

I can't get past the order screen trying to renew.
I don't want to download transactions, but quicken insists if I want to do ANYTHING that I pay. That wasn't part of the deal as far as I can see, but it won't take my money. It won't get past the submit button.
Anyone else have this ?

Greg_the_Geek

I would suggest contacting Quicken Customer Care. http://www.quicken.com/contact-support

Also, if you upgrade to Deluxe, you'll be able to use Quicken in manual mode when your subscription expires though you'll have to deal with the renewal reminders.

volvogirl

What year and version do you have?  You can stay on an old version if you don't want to download.  You can enter manually.  Except for the Starter Edition.  That goes to Read Only when it expires.  I am staying on Quicken 2013.  

1tpg1

I have the latest 2019 starter edition. I don't mind paying to keep this thing going but the payment process doesn't work today or yesterday.

Greg_the_Geek

I would suggest contacting Quicken Customer Care. http://www.quicken.com/contact-support

Also, if you upgrade to Deluxe, you'll be able to use Quicken in manual mode when your subscription expires though you'll have to deal with the renewal reminders.

1tpg1

Thanks for the tip. Anyone have the number?

Greg_the_Geek

Click on the link I posted.