How to Sync between Desktop and mobile?

Susty
Member ✭✭
Recently installed version R24.11 on W7 Desktop , Now unable to Sync to Cloud. 11 eligible accounts, "Sync Now" button pressed but still receive "not yet synced" message. iPhone App keeps stating "Go to desktop first"
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Hi @Susty ,
You need to Sync the Data on the Desktop to the Cloud, not from the Cloud to the Desktop.
See this Quicken Article: https://www.quicken.com/support/how-set-and-sync-accounts-quicken-mobileweb
thecreator - User of Quicken Subscription R46.12 (HF1) USA & Quicken 2017 HBRP R20.6 USAWindows 10 Pro 32-Bit Build 19045.2486
Windows 10 Pro 64-Bit Build 19045.2486 Release Preview Channel. Lost Win 11.
also Windows 10 Pro 64-Bit Build 19045.2526 .
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=1-1 -
Please note that I stated "unable to Sync to Cloud", not "from Cloud". Also stated ""Sync Now" button pressed" and the only place to do this is within the Quicken Program on my desktop. Followed instructions given within Quicken0
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Hi @Susty ,
Create a new Dummy Data File, with a simply Cash Account.
On the Desktop with the New Data File, go to Preferences.
Cloud Accounts.
Delete all possible existing Accounts.
Then go back to your regular Data File and try again.
thecreator - User of Quicken Subscription R46.12 (HF1) USA & Quicken 2017 HBRP R20.6 USAWindows 10 Pro 32-Bit Build 19045.2486
Windows 10 Pro 64-Bit Build 19045.2486 Release Preview Channel. Lost Win 11.
also Windows 10 Pro 64-Bit Build 19045.2526 .
View: https://community.quicken.com/discussion/7859218/work-with-copies-of-your-actual-quicken-data-files/p1?new=10 -
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> @Greg_the_Geek said:
> FAQ: Common Mobile/Web Sync Errors and Solutions
Boom! Fixed it. Although the last line of instruction was not the same as what I saw everything is now working fine. Thanks Greg0
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