Why won't all transactions will not download from my bank?

vanliles

I use Deluxe 2020, Version 5.14.3 (Build 514.31897.100) with macOS 10.15.3. Not all transactions download from my bank. I can't see a pattern to determine if it is a specific type of transaction that doesn't download. The bank is First Natl Bank of Central Texas and I use Quicken Connect. I have contacted the bank and they said they don't provide support for the online version of Quicken. Any suggestions?

UKR

As a Quicken for Windows user, I see several entries for FNBCT, one of which supports Direct Connect, the best connection method.

If you can, I'd try to improve the connection method to Direct Connect and see if that works any better.

If you need more help, please contact Quicken Support

on the phone and let them walk you through the process.

UKR

As a Quicken for Windows user, I see several entries for FNBCT, one of which supports Direct Connect, the best connection method.

If you can, I'd try to improve the connection method to Direct Connect and see if that works any better.

If you need more help, please contact Quicken Support

on the phone and let them walk you through the process.

vanliles

Thank you UKR. I noticed two listings for the bank. One with WC beside it and the other with DC beside it. Since I live in Waco, I assumed WC referred to Waco. Now I realize that DC means Direct Connect. Strange the person at the bank didn't know this solution. I changed and the transactions that had not downloaded and cleared previously downloaded.

vanliles

The downloads are still not working after changing to Direct Connect.