Bank of America OL220-A Errors
Art Masson
Member ✭✭✭
Please advise when this problem (first reported on 2/27 will be repaired. This is now impacting my personal finances. Thanks so much.
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Best Answers
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As of this AM it seems to have been fixed. I had reset my accounts and turned off bill pay, then reactivated bill pay this AM. That seems to have worked.5
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Hello All,
Thank you for taking the time to report that you are continuing to receive an error.
We received confirmation from our Service Providers that the root issue causing the original OL 220-A/301-A/362-A /393-A/297-A errors were resolved causing the Alert to be updated accordingly.
For Users who continue to receive an error, please follow the steps provided in the following Help Article links to troubleshoot the error code and/or contact Quicken Support.- https://www.quicken.com/support/error-message-ol-220-ol-221-ol-222-ol-223-ol-224-ol-225-or-ol-226-when-using-online-services
- https://www.quicken.com/support/message-when-using-quicken-online-services-ol-393
- https://www.quicken.com/support/error-when-using-online-services-ol-301
- https://www.quicken.com/support/error-when-using-online-services-ol-297
Sarah5
Answers
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"NEW 2/27 Bank of America Returns OL 220-A/301-A/362-A /393-A/297-A Errors" It has been over five days that I cannot use Quicken!0
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As of this AM it seems to have been fixed. I had reset my accounts and turned off bill pay, then reactivated bill pay this AM. That seems to have worked.5
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COME ON! This is the only reason I use Quicken. [removed- off-topic]0
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I retried my BofA Direct Connect payments after Quicken Sarah's notification that the problem had been resolved. It has not been resolved for me. I continue to get OL-220-A errors.1
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Also, the OL-220 error appears considerably worse than the original OL-393 error - OL-393 resulted in online payments failing. OL-220 appears to result in all online interactions failing - I'm no longer getting transaction downloads.0
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I am another who has tired this resolved problem only to find that is is not resolved.0
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Not resolved for me either1
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I am still receiving the Quicken Error code OL-220-A and OL-393 A. I cannot make payments. I cannot cancel them. I am stuck. Please help!0
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ISSUE NOT RESOLVED CAN NOT DOWNLOAD OR UPLOAD CAN NOT PAY BILLS PLEASE RESOLVED. NOT RESOLVED AS OF 9:47 AM0
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Says resolved in the Community Alert, but I am still receiving this error.0
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as of 9:46 not resolved for me either0
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This error is still occurring and is not resolved
RESOLVED 3/2; 2/27 Bank of America Returns OL 220-A/301-A/362-A /393-A/297-A Errors0 -
I also continue to receive the same OL-220-A error after Q says resolved. A Q update was applied when I restarted 3/2/20 but seems to have had no effect.0
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This error has been occuring since 02/27/2020 and not been resolved as the Alert stated.0
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I still receive OL-220-A error after Q says it is resolved. the Q update was applied today but connecting to BofA to send bill pay transactions NOT WORKING. Q, we need immediate help.0
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Ok, my fix deactivate account and reactivate it0
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Not only is OL-393-A BofA ero not fixed, I now have a new error (OL297-A) with another bank!! I think we're going in the wrong direction here...0
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Quick update. Deactivated and reactivated my BofA accounts and still getting OL-393-A error.0
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I did the deactivate / reactivate dance and that cleared up my error as well. That should have been posted as part of the "solution".1
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The apparent BofA correction for downloading on the update process is not working for me0
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Hello All,
Thank you for taking the time to report that you are continuing to receive an error.
We received confirmation from our Service Providers that the root issue causing the original OL 220-A/301-A/362-A /393-A/297-A errors were resolved causing the Alert to be updated accordingly.
For Users who continue to receive an error, please follow the steps provided in the following Help Article links to troubleshoot the error code and/or contact Quicken Support.- https://www.quicken.com/support/error-message-ol-220-ol-221-ol-222-ol-223-ol-224-ol-225-or-ol-226-when-using-online-services
- https://www.quicken.com/support/message-when-using-quicken-online-services-ol-393
- https://www.quicken.com/support/error-when-using-online-services-ol-301
- https://www.quicken.com/support/error-when-using-online-services-ol-297
Sarah5 -
I am still getting an error on this topic which was closed as resolved:
RESOLVED 3/2; 2/27 Bank of America Returns OL 220-A/301-A/362-A /393-A/297-A Errors0 -
How to resolve this error?0
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I still had the error this morning. It looks to me that my Quicken data base had been corrupted with my many tries since 2/27 to connect/update. I restored my Quicken data file from a back from before 2/27 and then tried again, and then the BOA started working again!0
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2017 Q Prem stopped updating my BofA account. I get a right pointing arrow on both transactions trying to submit. Says "not yet matched to a downloaded transactions". Started about a week ago.
The one step update summary give a OL-220-A error.
How to fix?0 -
Keep getting ol-220-a when attempting error recovery with Bank of America after bill pay issue resolution.
Quicken Business and Personal-R59.35 Windows 11 PRO current on updates
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Keep getting ol-220-a when attempting error recovery with Bank of America after bill pay issue resolution.0
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Also... the payments that were originally entered in Quicken, but then failed to upload properly, are now in some sort of limbo. I can't delete the transactions. I go to Online Center to cancel them, but the "cancel" button is grayed out. Is there some other way to delete these pending, but not happening transactions?
In addition, I tried to "deactivate" the online services (intending to then reactivate), but that also failed.0 -
I have the same issue. Can't cancel a couple transactions so I cannot deactivate and activate bill pay like some have tried.
If not resolved soon I may have to restore an earlier backup which seemed to work for someone.0 -
OK. Next try seemed to have worked.
I restored my Quicken file from 02/26 then deactivated/reactivated my BofA checking account.
It downloaded a bunch of transactions, which seems to have brought all of my accounts up to date. There were also some duplicate bill pay transactions which were shown as VOID. Hopefully everything is back to normal...and all my payments have been scheduled...and I haven't paid anyone twice.0
This discussion has been closed.