Bank of America OL220-A Errors

Please advise when this problem (first reported on 2/27 will be repaired. This is now impacting my personal finances. Thanks so much.

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Answers

  • markwattam
    markwattam Quicken Windows Subscription Member
    "NEW 2/27 Bank of America Returns OL 220-A/301-A/362-A /393-A/297-A Errors" It has been over five days that I cannot use Quicken!
  • Cavmaria1
    Cavmaria1 Quicken Windows Subscription Member ✭✭
    edited March 2020
    COME ON! This is the only reason I use Quicken. [removed- off-topic]
  • Dave526
    Dave526 Member ✭✭
    I retried my BofA Direct Connect payments after Quicken Sarah's notification that the problem had been resolved. It has not been resolved for me. I continue to get OL-220-A errors.
  • Dave526
    Dave526 Member ✭✭
    Also, the OL-220 error appears considerably worse than the original OL-393 error - OL-393 resulted in online payments failing. OL-220 appears to result in all online interactions failing - I'm no longer getting transaction downloads.
  • Warren Pettit
    Warren Pettit Member ✭✭
    I am another who has tired this resolved problem only to find that is is not resolved.
  • tx2va94
    tx2va94 Quicken Windows 2017 Member
    Not resolved for me either
  • thultq
    thultq Quicken Mac Other Member
    I am still receiving the Quicken Error code OL-220-A and OL-393 A. I cannot make payments. I cannot cancel them. I am stuck. Please help!
  • rotory
    rotory Quicken Windows Subscription Member ✭✭
    ISSUE NOT RESOLVED CAN NOT DOWNLOAD OR UPLOAD CAN NOT PAY BILLS PLEASE RESOLVED. NOT RESOLVED AS OF 9:47 AM
  • Harry Storey
    Harry Storey Member ✭✭
    Says resolved in the Community Alert, but I am still receiving this error.
  • FriarBob66
    FriarBob66 Quicken Windows 2017 Member ✭✭
    as of 9:46 not resolved for me either
  • gfbuyer
    gfbuyer Quicken Windows 2016 Member
    This error is still occurring and is not resolved

    RESOLVED 3/2; 2/27 Bank of America Returns OL 220-A/301-A/362-A /393-A/297-A Errors
  • danpierce
    danpierce Quicken Windows Subscription Member ✭✭
    I also continue to receive the same OL-220-A error after Q says resolved. A Q update was applied when I restarted 3/2/20 but seems to have had no effect.
  • RHW7910
    RHW7910 Quicken Windows Subscription Member ✭✭
    This error has been occuring since 02/27/2020 and not been resolved as the Alert stated.
  • sassy123
    sassy123 Quicken Windows Subscription Member
    I still receive OL-220-A error after Q says it is resolved. the Q update was applied today but connecting to BofA to send bill pay transactions NOT WORKING. Q, we need immediate help.
  • Harry Storey
    Harry Storey Member ✭✭
    Ok, my fix :) deactivate account and reactivate it
  • bobdb
    bobdb Quicken Windows Subscription Member ✭✭
    Not only is OL-393-A BofA ero not fixed, I now have a new error (OL297-A) with another bank!! I think we're going in the wrong direction here...
  • bobdb
    bobdb Quicken Windows Subscription Member ✭✭
    Quick update. Deactivated and reactivated my BofA accounts and still getting OL-393-A error.
  • Warren Pettit
    Warren Pettit Member ✭✭
    I did the deactivate / reactivate dance and that cleared up my error as well. That should have been posted as part of the "solution".
  • Gary Ley
    Gary Ley Member ✭✭
    The apparent BofA correction for downloading on the update process is not working for me
  • sundevil78
    sundevil78 Quicken Windows Subscription Member
    I am still getting an error on this topic which was closed as resolved:
    RESOLVED 3/2; 2/27 Bank of America Returns OL 220-A/301-A/362-A /393-A/297-A Errors
  • twomanvb
    twomanvb Quicken Windows 2017 Member
    How to resolve this error?
  • Art Masson
    Art Masson Member ✭✭✭
    I still had the error this morning. It looks to me that my Quicken data base had been corrupted with my many tries since 2/27 to connect/update. I restored my Quicken data file from a back from before 2/27 and then tried again, and then the BOA started working again!
  • 2017 Q Prem stopped updating my BofA account. I get a right pointing arrow on both transactions trying to submit. Says "not yet matched to a downloaded transactions". Started about a week ago.
    The one step update summary give a OL-220-A error.
    How to fix?
  • Greg Brown
    Greg Brown Quicken Windows Subscription Member ✭✭✭✭
    Keep getting ol-220-a when attempting error recovery with Bank of America after bill pay issue resolution.

    Quicken Business and Personal-R59.18 Windows 11 PRO current on updates

  • Dave526
    Dave526 Member ✭✭
    Keep getting ol-220-a when attempting error recovery with Bank of America after bill pay issue resolution.
  • Dave526
    Dave526 Member ✭✭
    Also... the payments that were originally entered in Quicken, but then failed to upload properly, are now in some sort of limbo. I can't delete the transactions. I go to Online Center to cancel them, but the "cancel" button is grayed out. Is there some other way to delete these pending, but not happening transactions?

    In addition, I tried to "deactivate" the online services (intending to then reactivate), but that also failed.
  • sundevil78
    sundevil78 Quicken Windows Subscription Member
    I have the same issue. Can't cancel a couple transactions so I cannot deactivate and activate bill pay like some have tried.
    If not resolved soon I may have to restore an earlier backup which seemed to work for someone.
  • Dave526
    Dave526 Member ✭✭
    OK. Next try seemed to have worked.

    I restored my Quicken file from 02/26 then deactivated/reactivated my BofA checking account.

    It downloaded a bunch of transactions, which seems to have brought all of my accounts up to date. There were also some duplicate bill pay transactions which were shown as VOID. Hopefully everything is back to normal...and all my payments have been scheduled...and I haven't paid anyone twice.
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