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Why will my data not sync to the Quicken cloud?
Jim Tinker
Member ✭
I added a new credit card to my Quicken 17 accounts last August. When i close the accounts I get the following error message: "Desktop transaction...........was not synced. Illegal operation: (0) It they list the transactions from the credit card that I added with a button the says apply fix, however, nothing happen when i click on "apply". What did i do wrong?
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Best Answer
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UKR
SuperUser ✭✭✭✭✭
Please try to Reset Sync so that the current cloud sync file is replaced with a fresh complete copyDo note that a full Sync process may take many minutes to complete.
Log out of your mobile app, then do this on your desktop / laptop:
How to reset Sync to Cloud
- Go to Edit / Preferences / Quicken ID, Sync & Alerts
- Under the "Mobile and Web" group to the right, if present, click the "Reset your cloud data" link and follow the instructions until it is complete.
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Answers
Do note that a full Sync process may take many minutes to complete.
Log out of your mobile app, then do this on your desktop / laptop:
How to reset Sync to Cloud