Invoice and Receive payment is linked to the wrong invoice

gregsu168

I have an business invoice where if I go to Payment History, it is showing 3 payments which should not be linked to this invoice. How do I unlink those three? I cannot Clear the status and there doesn't seem to be another way. Do I just have to delete the invoice and start over?

Scooterlam

In the "accounts receivable" register (image), you can click on the form icon, for the payments in question, and adjust what invoice(s) that particular payment is applied. 

Scooterlam

You should also be able to uncheck and recheck the 'green arrows' in the 'pay' column to reassign payments to the correct invoices previously sent.  Glad it helped!

Scooterlam

In the "accounts receivable" register (image), you can click on the form icon, for the payments in question, and adjust what invoice(s) that particular payment is applied. 

gregsu168

Wow - don't know why I did not see the Clear Payments button when it was sitting in front of my face! Thank you

Scooterlam

You should also be able to uncheck and recheck the 'green arrows' in the 'pay' column to reassign payments to the correct invoices previously sent.  Glad it helped!