Thank you for
reaching out on the community and telling us about your issue. I have a couple of questions here. Are you using direct connect or express web connect? How long have you been having this issue? We'll need a bit more info before we're able to know exactly what's going on. Have you gone through any troubleshooting steps previously yet?
Once you get a chance to update us with some more details just let us know!
[email protected] i
Thank you for
reaching out on the community and telling us about your issue. I do apologize this is happening. Do you know which connection method you're using? You can check by right clicking on the account. Select edit/delete account and at the top click on online services. This will list the connection method below
Since you're getting no error I would like to see if we're also getting the same error in a test file as well.
Don't use any of these characters: * ? < > | " : \ / (asterisk, question mark, left and right-angle bracket, pipe, straight quotation marks, colon, BACKSLASH, FORWARD SLASH). Also, don't add the .qdf extension; Quicken does that for you.
From here go forward with the signing into fifth third bank. We'll try signing into the bank and see if we're able to connect. Please let us know how it goes once you get the chance!
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