Thank you for
reaching out on the community and telling us about your issue. I see you've already tried a couple of troubleshooting steps and also have been experiencing this issue for quite a long time. I would recommend Quicken Support via chat or phone and
sharing your screen with one of our support reps, if you feel comfortable doing
so. This will help us try diagnosing the issue and help find a solution. I will also list our hours down below so you can find a time that works best for you.
Quicken Phone Support Current Hours
Monday through Friday
5:00 am to 5:00 pm PDT
Quicken Chat Support Current Hours
Monday through Sunday
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