Bill and Income Reminders have disappeared

htinaustin

I have seen this question before due to apparent "upgrades" but have not seen an answer that worked. I am using 2020 Quicken - Deluxe. Most of my bills and income reminders have disappeared. Thanks for any help

UKR

Then, I'm afraid, I need to refer you to the last paragraph in the Troubleshooting procedure:

If that doesn't resolve the issue, restore your Quicken data file from a Manual or Automatic Backup taken prior to the problem first occurring, if necessary going back to older backups until you find a file that does not exhibit these symptoms.

https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

Frankx

Hi @htinaustin,

Sorry to hear that you're having issues with your bills & income reminders.  Can you tell us which versions and builds of both Quicken & Windows you are using?

In Quicken - go to "Help" > then "About Quicken"

In Windows - type "system info" in the Search box > the click on the "system Information" icon

Thanks.

Frankx

UKR

If you haven't rebooted Windows since you installed the latest software update, please do so now and then try Quicken again.

Still not working?

Let's start with some "Troubleshooting 101" to ensure the Quicken software is installed and updated properly and that your data file is in good working order.
Please perform all the steps in this document in the order specified:
Troubleshooting 101 - Fixing Software Installation and Data File Problems

htinaustin

Thank you

Quicken - Deluxe Version R26.23

Build 27.1.26.23

Windows Version 10.0.18362 Build 18362

htinaustin

I also rebooted. The updates are current and I just reinstalled. They are still not showing up.

Frankx

Hi @htinaustin,

In the past some folks have had success doing the following:

1) Go to the "Bills & Income" Tab;
2) Select the "Bills" tab;
3) On the right hand side, at he top of the window - click on the Gear Icon;
4) In the drop down menu, click on "Combine Bills, Income & Transfers.

Let me know how that goes.

Frankx

htinaustin

Unfortunately that did not work.
Thank you

UKR

Then, I'm afraid, I need to refer you to the last paragraph in the Troubleshooting procedure:

If that doesn't resolve the issue, restore your Quicken data file from a Manual or Automatic Backup taken prior to the problem first occurring, if necessary going back to older backups until you find a file that does not exhibit these symptoms.

https://www.quicken.com/support/how-backup-or-restore-your-quicken-data

Frankx

Hi @htinaustin,

You may want to consider going to a recent backup file.  Sorry I wasn't able to help more.

Frankx