Crashed after update, now crashes on startup

mls73273

Yesterday I successfully did one-step update including Chase Bank which had been having problems. today I tried one-step update and Quicken crashed. Now I try to start Quicken, it takes my password, recalculates, then crashes. I cannot get back in.

mls73273

Reinstalled. Now it works. Thanks all.

mls73273

I tried restoring a back up from yesterday and the same thing happened.

miklk

Try installing Mondo Patch as 1st thing to try. 

https://www.quicken.com/support/update-and-patch-20182019-release-quicken-windows-subscription-product

mls73273

Thanks. Same result. I always try to stay up to date.

miklk

Try older backup

Next, try file. File operations copy, then validate the copy. 

Check if a new data file (just for test) works fine. If yes, you need to find a backup that works, if no, you need to do a clean and complete reinstall 

mls73273

Tried backup from 2 months ago. Same result. I can't even get into the software to get to File Operations.

Greg_the_Geek

Try starting Quicken by holding down the Ctrl key before double clicking the Quicken icon. Hold it until Quicken opens.

mls73273

Reinstalled. Now it works. Thanks all.