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If no one can address my issue, where do I go?

blackswan

Quotes still won't update and everyone says the problem has been fixed....it's still not working.
Does anyone know what else to do?

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Frankx

Hi again @blackswan,

Yes, the phone number is (650) 250-1900

Also here's the link to support LINK

Good luck.

Frankx

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Frankx

Hi @blackswan,

If you haven't received an answer here in the Community, you can contact Quicken Support at this LINK

However, I did look at your other posts about not being able to update quotes, and based on the information you posted, I suggest that you update your Quicken application to the latest version first, then close Quicken and reopen and try the downloading again.

Let me know how that goes.

Frankx

blackswan

Thanks Frankx,
Perhaps I forgot to mention it but I have tried all of that. The software responds that my version is the latest so won't update. I tried the link to support and can't get anywhere with it...is there a phone to them?

Frankx

Hi again @blackswan,

Yes, the phone number is (650) 250-1900

Also here's the link to support LINK

Good luck.

Frankx

blackswan

Thank you, Sir.

Frankx

You're very welcome!

blackswan

Just got off the phone with support and they fixed the problem and updated the software. Apparently Norton was not allowing updates to happen. Thanks again

Frankx

That's interesting, but I have heard of that issue before. Thanks for letting us know!!

Frankx