Error CC-800 from Diamond Credit Union - New

Ralph Basile

Getting error CC-800 when trying to update Diamond Credit Union data. I tried Quicken's solution (i.e., deactivate all accounts and add account), but it fails--supposedly "unable to connect" to Diamond.

Quicken_Julio

Hi @Ralph Basile,

Thanks for taking the time to post to our Community.

Have you recently restored a backup of your original Data File due to another issue?

Just to clarify, you already deactivated the account, performed a Validate & Repair and attempted to re-link the account (as mentioned in this Article), correct?

If you are still receiving the CC-800 error, the issue may possibly be file-specific.

Responding with this additional information will give us better insight with the issue and the next steps to take. Look forward to hearing from you.

Quicken_Julio

Hi @Ralph Basile,

Thanks for taking the time to post to our Community.

Have you recently restored a backup of your original Data File due to another issue?

Just to clarify, you already deactivated the account, performed a Validate & Repair and attempted to re-link the account (as mentioned in this Article), correct?

If you are still receiving the CC-800 error, the issue may possibly be file-specific.

Responding with this additional information will give us better insight with the issue and the next steps to take. Look forward to hearing from you.