Unexpected Error

System

This discussion was created from comments split from: Quicken Bill Manager or Quicken Bill Pay (Metavante)?.

alfried3

Here's a real issue. I have two online billers hat will not connect to the Billers website. I am receiving the attched message and no one can help get this straightened out. Anyone in the community have any answers. FYI, both websites are up and running. Thanks.

UKR

And who is that biller? Giving us the name might help find a solution.

Of course, it would have been even more helpful, had the Q Mac programmers included the Biller Name in the error message in the first place ...

alfried3

Biller... South Jersey Gas

UKR

If you haven't done so already, I'd say it's time to call Quicken Support on the phone and request help.  Let them do a review of that biller on their system, to determine the nature of the problem and to figure out how to fix it.

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