Signing in
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ejacob8543
Quicken Windows Other Member
Why after 5 years, when I sign in it loops to make me sign in twice with e-mail and quicken password???
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Comments
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Hello @ejacob8543
Thank you for reaching out on the community and telling us about your issue. It sounds like you may be experiencing a sign in loop. If you wouldn't mind could you try to sign out of the program and sign back in.
- Go to Edit
- Preferences
- Quicken ID & Cloud accounts
- Sign in as a different user (or it might say Sign in using a different Quicken ID)
- Follow the prompts to Sign Out
- Sign back in using your Quicken ID (email) and password (this screen is not a pop-up box)
Once you've done this try closing and reopening the program to see if you're still experiencing signing in repeatedly. Let us know how it goes!
Thanks,
Quicken Francisco
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