Can't connect to Bank Of America.. Error CC-502

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John Nastasi
John Nastasi Member ✭✭✭
in Errors and Troubleshooting (Windows)
I was able to connect to Bank Of America for Alaska CC but I cannot connect the second card to BofA. I get Error code CC-502

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  • Frankx
    Frankx SuperUser ✭✭✭✭✭
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    Hi @John Nastasi

    Sorry to hear you are having problems connecting your second BOA credit card.

    The CC-502 error code is usually a short-term problem involving the bank's servers.  For more information and steps you can take to fix it, see this LINK.  But please do not deactivate and then reactivate the account in Quicken, because that could cause additional issues.

    Let us know how that goes.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
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Answers

  • Frankx
    Frankx SuperUser ✭✭✭✭✭
    Answer ✓
    Options
    Hi @John Nastasi

    Sorry to hear you are having problems connecting your second BOA credit card.

    The CC-502 error code is usually a short-term problem involving the bank's servers.  For more information and steps you can take to fix it, see this LINK.  But please do not deactivate and then reactivate the account in Quicken, because that could cause additional issues.

    Let us know how that goes.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
      -  If you find this reply helpful, please click "Helpful" (below), so others will know! Thank you.  -

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