Why am I getting an error message when I try to open a PDF attached to a transaction.

Laura F Powell
Laura F Powell Quicken Windows Subscription Member ✭✭
edited August 2022 in Errors and Troubleshooting (Windows)
Today my Quicken updated to Version R30.10, Build 27.1.30.10 and now I can no longer open PDF's attached to transactions. See error message attached. I am not comfortable with changing my Adobe settings particularly since they worked yesterday. I can still attach files but I can't view them.
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Best Answer

  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓
    I can't imagine that any change to Quicken could cause this. Quicken just uses the default applications set in Windows to open attachments. I have R30.10 and can still open PDF attachments, but I have Protected Mode disabled in Adobe Reader. Perhaps Reader's settings were inadvertently changed on your computer. That is the only place you can control this.

    Quicken user since version 2 for DOS, as of 2025 using QWin Premier (US) on Win10 Pro & Win11 Pro on 2 PCs.

Answers

  • Rocket J Squirrel
    Rocket J Squirrel Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓
    I can't imagine that any change to Quicken could cause this. Quicken just uses the default applications set in Windows to open attachments. I have R30.10 and can still open PDF attachments, but I have Protected Mode disabled in Adobe Reader. Perhaps Reader's settings were inadvertently changed on your computer. That is the only place you can control this.

    Quicken user since version 2 for DOS, as of 2025 using QWin Premier (US) on Win10 Pro & Win11 Pro on 2 PCs.

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