CC-898 Error on 8 Credit Cards

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  • I have been getting CC-898 error messages on eight credit card accounts during OneStep Updates for several weeks. (brokerage updates are fine, but the whole process is unusually slow.) No help from Support to date. Exasperated.
  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    Answer ✓
    According to https://www.quicken.com/support/error-when-using-online-services-cc-501
    (which also applies to CC 898) please contact Quicken Support on the phone. They need to do some magic on their server to get all your Express Web Connect - connected credit card accounts back to working order again.

  • Brian Biggs
    Brian Biggs Quicken Windows Subscription Member ✭✭✭✭
    I applied the latest Quicken Update yesterday (R31.12) and now this morning I am getting CC-898 errors on 9 different accounts in Quicken. Is calling Quicken Support really the only way to resolve this issue?

    Quicken Deluxe, Version R49.29, Build 27.1.49.29
    Windows 10 Version 22H2 (OS Build 19045.2965)

  • compumonk
    compumonk Quicken Windows Subscription Member, Windows Beta Beta
    I'm getting this error today on 11 different accounts. Only 2 downloaded.
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