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CC-898 Error on 8 Credit Cards

This discussion was created from comments split from: Is anyone having a problem updating to Members 1st Federal Credit Union?.


  • Frank Roylance
    Frank Roylance Member ✭✭
    I have been getting CC-898 error messages on eight credit card accounts during OneStep Updates for several weeks. (brokerage updates are fine, but the whole process is unusually slow.) No help from Support to date. Exasperated.
  • UKR
    UKR SuperUser ✭✭✭✭✭
    According to https://www.quicken.com/support/error-when-using-online-services-cc-501
    (which also applies to CC 898) please contact Quicken Support on the phone. They need to do some magic on their server to get all your Express Web Connect - connected credit card accounts back to working order again.

  • Brian Biggs
    Brian Biggs Member ✭✭✭
    I applied the latest Quicken Update yesterday (R31.12) and now this morning I am getting CC-898 errors on 9 different accounts in Quicken. Is calling Quicken Support really the only way to resolve this issue?
    Quicken Deluxe 2020, Version R31.12, Build
    Windows 10 Version 20H2 (OS Build 19042.789)
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