did not get activation code

did not come in email

Best Answer

  • Quicken Francisco
    Quicken Francisco Moderator mod
    Accepted Answer
    @pappybeme

    Thanks for the update. I was taking a look through our ordering system and it looks like we had some issues while processing your order. If you could contact  Quicken Support via chat or phone so that we're able to get it sorted for you. I do apologize for any inconvenience this has caused you. I'll leave our hours down below so you can find a time that works best for you.

    Thanks,
    Quicken Francisco

    Quicken Phone Support Current Hours of Operation:

    Monday through Friday

    5:00 am to 5:00 pm PDT

     

    Quicken Chat Support Current Hours of Operation:

    Monday through Sunday

    5:00 am to 5:00 pm PDT


Answers

  • pappybeme
    pappybeme Member
    no activation code
  • Hello @pappybeme

    Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. I'm wondering here where did you purchase quicken? Did you purchase it from Quicken or a 3rd party vendor? (Amazon, Walmart, ETC). We'll need this information to figure out exactly what's happening. Also if you did purchase from a 3rd part vendor did you do so online or instore? 

    Once you get the chance let us know some more details.

    Thanks,

    Quicken Francisco


  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    Simple Q&A - where did you purchase this copy of Quicken ?
    Have you already installed it
    and are just looking for the Activation Code ?
    Quicken Subscription - Windows 10
  • pappybeme
    pappybeme Member
    I bou8ght an online and downloads a vision for my computer but got no activation code
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    edited January 27
    pappybeme said:
    I bou8ght an online and downloads a vision for my computer but got no activation code
    Well.... again - WHERE did you purchase it ?
    If you bought it online from a real retail store, then you should have received an email receipt with an Activation Code.
    If you bought it from eBay or some other online "store" -
    hard to say what the seller was actually selling,
    and what you actually received -
    which is why we are asking the specific Q&A -

    Quicken Subscription - Windows 10
  • pappybeme
    pappybeme Member
    online from quicken
  • Ps56k2
    Ps56k2 SuperUser ✭✭✭✭✭
    pappybeme said:
    online from quicken
    Well... if you downloaded directly from Quicken - then there is no Activation Code.
    That is only for other "retailers" outside of Quicken.
    Your Quicken ID reflects your purchased version and your expiration date.
    Just install it - open it - and use it -

    Quicken Subscription - Windows 10
  • Quicken Francisco
    Quicken Francisco Moderator mod
    Accepted Answer
    @pappybeme

    Thanks for the update. I was taking a look through our ordering system and it looks like we had some issues while processing your order. If you could contact  Quicken Support via chat or phone so that we're able to get it sorted for you. I do apologize for any inconvenience this has caused you. I'll leave our hours down below so you can find a time that works best for you.

    Thanks,
    Quicken Francisco

    Quicken Phone Support Current Hours of Operation:

    Monday through Friday

    5:00 am to 5:00 pm PDT

     

    Quicken Chat Support Current Hours of Operation:

    Monday through Sunday

    5:00 am to 5:00 pm PDT


This discussion has been closed.