Why can't I download transactions from Optum Bank?

Until mid November 2020 I was able to download transactions from the cash account portion of my Optum account but since then it has not worked. When I went to the Quicken account for Optum, the download activation function had a link to a new, updated connection method. So I clicked it, entered my Optum login credentials and got a CC-501 error that says that this is a Quicken problem, not Optum. So when will this connection be fixed?


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