Again - the "Oops!" error

Resn8r
Resn8r Quicken Windows Subscription Member ✭✭
edited August 2022 in Errors and Troubleshooting (Windows)
I've been trying to get Quicken (Windows) to play nice. I've done about everything I can think of - log out of account, log back in with new ID, create new file, login with ID, then switch to old file, download, reinstall, then login in (worked once) ... Now, Quicken is incessantly aasking to sign in again. I at least need to be able to use the program ...

Best Answer

  • Quicken Francisco
    Quicken Francisco Quicken Windows Subscription Alumni ✭✭✭✭
    Answer ✓

    Hello @Resn8r

    Thank you for reaching out on the community and telling us about your issue. That is quite odd you were able to fix it afterwards with the scan. I'm interested if it'll pop back up potentially soon but if that is the case I'd recommend contacting Quicken Support so that they're able to take a look at what exactly is happening. Ideally we won't receive the error anymore but incase we do I'll leave our hours down below. Let us know any updates if you do run into the problem again!

    Thanks,

    Quicken Francisco


    Quicken Phone Support Current Hours of Operation:

    Monday through Friday

    5:00 am to 5:00 pm PDT

     

    Quicken Chat Support Current Hours of Operation:

    Monday through Sunday

    5:00 am to 5:00 pm PDT


Answers

  • Resn8r
    Resn8r Quicken Windows Subscription Member ✭✭
    Well, I have no idea if it was some lag, an issue on Quicken's side with the servers, MSFT's issue ... too many variables to consider without spending all my time tracing.

    What I could probably offer to those on Windows is command prompt, "sfc /scannow" and reboot.

    That's the only thing I've done differently through my trials, and now it works (did find some errors).
  • Quicken Francisco
    Quicken Francisco Quicken Windows Subscription Alumni ✭✭✭✭
    Answer ✓

    Hello @Resn8r

    Thank you for reaching out on the community and telling us about your issue. That is quite odd you were able to fix it afterwards with the scan. I'm interested if it'll pop back up potentially soon but if that is the case I'd recommend contacting Quicken Support so that they're able to take a look at what exactly is happening. Ideally we won't receive the error anymore but incase we do I'll leave our hours down below. Let us know any updates if you do run into the problem again!

    Thanks,

    Quicken Francisco


    Quicken Phone Support Current Hours of Operation:

    Monday through Friday

    5:00 am to 5:00 pm PDT

     

    Quicken Chat Support Current Hours of Operation:

    Monday through Sunday

    5:00 am to 5:00 pm PDT


This discussion has been closed.

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