OL-220-A errors since 3/10/2021

earslc12

I have not be able to do update transactions from one of my accounts at Cyprus Federal Credit Union. One account works fine but the other does not; so it's not a password issue. The CU doesn't see any type of hold on my account so it is something in your system. Please resolve this issue quickly and notify me when it works again

Frankx

Hi again @earslc12

It seems odd that you'd receive that error code for only one direct connect account at the same financial institution.  It may be something that you'll need to contact the credit union about.  Here's some information on the error and steps to fix it - LINK.

Another thing that you could try would be to reset the one account that has the problem.  Here's how: Open the account register in Quicken > click on the "Gear" icon in the upper right > select "Edit Account Details" > click on the "Online Services" tab > click on the "Reset Account" button > enter your password and click "OK".

Let me know how this goes.

Frankx

Frankx

Hi @earslc12

Sorry that you are having connection issues with your Cyprus FCU account.

Can you tell us the method that you connect to the account?  Is it Direct Connect or Express Web Connect?

Frankx

earslc12

I have been using direct connect for all my accounts.

Frankx

Hi again @earslc12

It seems odd that you'd receive that error code for only one direct connect account at the same financial institution.  It may be something that you'll need to contact the credit union about.  Here's some information on the error and steps to fix it - LINK.

Another thing that you could try would be to reset the one account that has the problem.  Here's how: Open the account register in Quicken > click on the "Gear" icon in the upper right > select "Edit Account Details" > click on the "Online Services" tab > click on the "Reset Account" button > enter your password and click "OK".

Let me know how this goes.

Frankx