Can't find account to add at USAA

opleigh
opleigh Member ✭
edited April 24 in Download, Add/Update Accounts (Mac)
I recently got a new credit card from USAA (due to fraud) and wanted to update my account. The only thing different is the card number. I disconnected the account and went through the process to re-add and link the credit card. All my accounts show up EXCEPT for the new credit card. I have tried both Quicken connect and Direct Connect with the same results.

Best Answer

  • opleigh
    opleigh Member ✭
    Answer ✓
    Nevermind. I called USAA as well on this issue. Apparently as part of their new security, they download "dummy" account numbers. So as I was looking at the accounts available, and did not see a matching number, I assumed it was my child's credit card, but it was mine under a different number.

Answers

  • opleigh
    opleigh Member ✭
    Answer ✓
    Nevermind. I called USAA as well on this issue. Apparently as part of their new security, they download "dummy" account numbers. So as I was looking at the accounts available, and did not see a matching number, I assumed it was my child's credit card, but it was mine under a different number.
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