I cannot restore a backup. Get an error that the file is in use. Try to turn off sync, can't
Options

Mike Qkn
Quicken Windows Subscription Member
File will not restore from backup. Get an error that the file is in use. Try to turn off sync, but it keeps turning itself back on. Getting a bit tired of this software lately.
0
Comments
-
Hello @Mike Qkn,
Thank you for reaching out to Quicken Community. I apologize you are having difficulties restoring your backed-up files. To better assist you I need a few more details. For instance, where are your main/active datasets stored? Are you attempting to turn sync off for the Quicken cloud or another cloud-based service? Are you using the same file on another device?
Once more details are provided we will be able to move forward with diagnosing the issue at hand.
-Quicken Paloma0
This discussion has been closed.
Categories
- All Categories
- 19 Product Ideas
- 29 Announcements
- 205 Alerts, Online Banking & Known Product Issues
- 19 Product Alerts
- 748 Welcome to the Community!
- 620 Before you Buy
- 1.1K Product Ideas
- 50.7K Quicken Classic for Windows
- 15.6K Quicken Classic for Mac
- 995 Quicken Mobile
- 784 Quicken on the Web
- 80 Quicken LifeHub