WOW what a way to endear users to seek your help. Yes adding it as a new account is now working. YES! It was not when I tried it a few days back.
Have you tried this
If your bank recently changed their website or password requirements please read and
follow instructions here: Quicken
Uses Incorrect URL for Online Banking
For online billers
please see if you can manage (remove and re-add) the online biller, to see if
their profile has already been updated.
If that doesn't
resolve the issue:
Please let us know
if you were able to get this issue resolved (or not).