I recently installed a new Dell CPU with Windows10...Quicken sounds off since installation

mpale831

How do I get the "sound" back. It is turned on in Quicken R34.24 (Build 27.1.34.24) and working fine with other apps. Cannot get the normal Quicken sounds to work and I miss them :'(

Frankx

Hi @mpale831

Sorry to hear that you are having issues with your Quicken sound nor working.  I  believe that it is highly unlikely that the move to R34.24 actually caused the problem, since nobody else has reported such a problem.

What have you done to check the status of Quicken sounds? 

For example - have you gone to "Edit" > "Preferences" > "Setup" and made sure that "Turn on Quicken sounds" was checked in the box on the right?

Have you looked at your windows settings to make sure those are appropriate?  Are you having sound issues with any other applications - have you checked those?  Have you made sure that you have not "muted" all sounds?

Please let us know what you find when you double check the above items.

Thanks.

Frankx